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Foundations of Information Systems in Business
Foundations of Information Systems in Business
Eleventh Edition
James A. OBrien
Chapter
win/McGraw-Hill
1
Foundations
of Information Systems
in Business
James A. OBrien
Eleventh Edition
Chapter Objectives
Provide foundation of why information
systems are important
Identify major types of information
systems
Identify major types of information
systems
win/McGraw-Hill
James A. OBrien
Eleventh Edition
Chapter Objectives
Define construct of an information
system people, hardware, software,
data, and networks
The above resources perform input,
processing, output, storage, and control
activities that transform data resources
into information products.
Identify challenges and ethical issues
that a business manager might face
win/McGraw-Hill
James A. OBrien
Eleventh Edition
win/McGraw-Hill
James A. OBrien
Eleventh Edition
Information
Systems
Resources
Ne
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rk
s
re
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a
Softw
Hardw
are
People
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t
Da
Eleventh Edition
James A. OBrien
What is a System?
Environment
Feedback
Signals
Feedback
Signals
Control
Signals
Control by
Management
Control
Signals
Input of
Raw Materials
Manufacturing
Process
Output of
Finished Products
System Boundary
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Other Systems
James A. OBrien
Eleventh Edition
win/McGraw-Hill
James A. OBrien
Eleventh Edition
win/McGraw-Hill
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Eleventh Edition
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Eleventh Edition
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Support
Strategies for
Competitive Advantage
Support
Business Decision Making
Support
Business Processes and Operations
James A. OBrien
Eleventh Edition
12
IT Eras
Client-Server
Thin Client
Web
WAP
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James A. OBrien
Eleventh Edition
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1960-1970
Data
Processing
Management
Reporting
Electronic
Data
Processing
- TPS
Management
Information
Systems
win/McGraw-Hill
1970-1980
Decision
Support
Decision
Support
Systems
- Ad hoc
Reports
1980-1990
1990-2000
Strategic &
End User
Electronic
Commerce
End User
Computing
Exec Info Sys
Expert Systems
SIS
Electronic
Business &
Commerce
-Internetworked
E-Business &
Commerce
Eleventh Edition
James A. OBrien
14
Company
Boundary
Extranets
Engineering &
Research
Manufacturing
and
Production
Accounting,
and Finance
Intranets
Customer Relationship Management
Marketing
Sales
Customer Service
Extranets
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different
Enhancing Worker Productivity
Increasing Quality of Goods and Services
16
Eleventh Edition
James A. OBrien
17
Operations
Management
Support
Support
Systems
Systems
Transaction
Process
Enterprise
Management
Decision
Executive
Processing
Control
Collaboration
Information
Support
Information
Systems
Systems
Systems
Systems
Systems
Systems
win/McGraw-Hill
Human
Resources
Systems
Manufacturing
Information
Systems
Quality Control
Information
Systems
Customer
Geographic
Information
Systems
Financial
and Accounting
Systems
Marketing
Information
Systems
18
James A. OBrien
Eleventh Edition
19
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Strategic
StrategicInformation
InformationSystems
Systems
James A. OBrien
Eleventh Edition
22
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Strategic
StrategicInformation
InformationSystems
Systems
National
NationalSemiconductor
Semiconductorfaster
faster&&better
betterdecisions
decisions
Global
GlobalInformation
InformationSystemsSystems-Levis
Levis
James A. OBrien
Eleventh Edition
23
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James A. OBrien
Eleventh Edition
24
IS Human Resources
IS Development
IT Infrastructure
IS Performance
Organization Structure
and Culture
User Acceptance
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Business Strategies
Business Processes
Business Needs
Customer Relationships
Business Partners
Suppliers
Business Customers
Ethical Considerations
Potential Risks?
Potential Laws?
Possible Responses?
James A. OBrien
Eleventh Edition
26
Chapter Summary
Information Systems play a vital role in the
efficient and effective operations of E-business,
E-commerce and enterprise collaboration.
The business professional must know:
Components (fundamentals) of IS
Information Technologies
Business Applications and processes
Managerial Challenges
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James A. OBrien
Eleventh Edition
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