Pelatihan Teknis Microsoft Dynamics CRM 2016 Modul: Sales Management

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PELATIHAN TEKNIS

MICROSOFT DYNAMICS CRM 2016


MODUL : SALES MANAGEMENT

Agenda
Customer
Manageme
nt

Sales
Process

Collateral

Account

Lead

Agreement

Contact

Opportunity

Sales
Literature

Quotation

Product

Order

Generate
Agreement
Generate
Activation
Request

Proses Sales ICON+

Proses sales di ICON+ akan mulai dari proses presales (Lead) to


prospect (Opportunity) dan akan dicatat sebagai Customer di
Microsoft Dynamics CRM.
Presales

Sales

Activation
Request

Project
Survey

Project
Activation

Subscription

Diagram Proses Sales ICON+

Sales Menu

LEAD

Lead (Lead List)

Lead (Lead List)

Lead (Tampilan Form)

Lead (Tampilan Form)

Lead Business Process Flow

Lead (Qualify dan Disqualify)

Lead (Fitur)

Lead (Audit History)

OPPORTUNITY

Opportunity (List)

Opportunity (View)

Opportunity (Fitur)

Opportunity (Fitur)

Opportunity (Fitur)

Opportunity (Business Process Flow)

Opportunity to Project

Opportunity (Business Process Flow)

Opportunity to Project

Opportunity (Business Process Flow)

ICON+ Direct Path

Opportunity (Business Process Flow)

ICON+ Direct Path

Opportunity (Form)

Opportunity (Form)

Opportunity (Form)

Opportunity (Form)

Opportunity (Quotation)

Opportunity (Quotation)

Opportunity (Order)

Opportunity (Order)

Opportunity (Order)

Opportunity (Order)

Opportunity (Generate Agreement)

Opportunity (Generate Agreement)

Opportunity (Generate Activation Request)

Opportunity (Generate Activation Request)

Q&A

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