Organisational Behaviour: Suggested Books - by Authors

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ORGANISATIONAL BEHAVIOUR

Suggested Books - By Authors

1. Stephen P Robbins
2. Fred Luthans
3. Steven L McShane & Mary Ann Von Glinow
4. Don Hellriegel, John W Slocum &
Richard W Woodman
5. Jit S Chandan
6. Aswathappa

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CHAPTER ONE

INTRODUCTION TO
ORGANIZATIONAL
BEHAVIOUR

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WHAT IS AN ORGANIZATION?

Organisations are social inventions for


accomplishing goals through group
efforts.

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MANAGERIAL FUNCTION

 Planning
 Organising
 Directing
 Controlling

Behavioural aspects are connected with each of them

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HENRY MINTZBERG’S
MANAGERIAL ROLES

I. Interpersonal
II. Informational
III. Decisional

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I. INTERPERSONAL

Role Description
Figurehead - Symbolic head. Routine duties
of legal or social nature
Leader - responsible for motivation
and direction of subordinates
Liaison - maintains network of outside
contacts

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II. INFORMATIONAL

Role Description
Monitor Nerve centre for internal
and external information.
Disseminator Transmits information
received to members of
organization.
Spokesperson Transmits information to
outsiders

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III. DECISIONAL

Role Description
Entrepreneur - Searches for opportunity and
projects for change.
Disturbance - Responsible for corrective handler
action when organization faces disturbances.
Resource - makes significant.
allocator organizational decisions
Negotiator - represents organization in
major negotiation.

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MANAGEMENT SKILLS
Robert Katz
Skill Ability to
Technical - apply specialised
knowledge or expertise
Human - work with, understand and
motivate other people
Conceptual- analyse and diagonise
complex situations

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COMPETENCY

is an interrelated set of skills,


behaviours, attitude and knowledge
needed by an individual to be effective
in most professional and managerial
positions.

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FOUNDATION COMPETENCIES FOR
INDIVIDUAL AND MANAGERIAL
EFFECTIVENESS
1. Self
2. Communication
3. Diversity
4. Ethics
5. Across Cultures
6. Teams
7. Change
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1. MANAGING SELF COMPETENCY

involves the ability to


-assess our own strengths & weakness
-set and purse professional & personal
goals
-balance work & personal life
-engage in new learning

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2. MANAGING
COMMUNICATION COMPETENCY

involves the ability to use all modes of


transmitting, understanding and
receiving thoughts and feelings –
verbal, listening, nonverbal, written,
electronic and the like – for accurately
transferring and exchanging information
and emotions.
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3. MANAGING DIVERSITY
COMPETENCY

involves the ability to – value unique


individual and group characteristics,
embrace such characteristics as
potential sources of organisational
strength and respect the uniqueness of
each individual.

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4. MANAGING ETHICS COMPETENCY

involves the ability to – incorporate


values and principles that distinguish
right from wrong in making decisions
and choosing behaviours.

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5. MANAGING ACROSS
CULTURES COMPETENCY

involves the ability to – recognise and


embrace similarities and differences
among nations and cultures and then
approach key organisational and
strategic issues with an open and
curious mind.

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6. MANAGING TEAMS COMPETENCY

involves the ability to – develop,


support, facilitate and lead groups to
achieve organisational goals.

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7. MANAGING CHANGE
COMPETENCY

involves the ability to – recognise and


implement needed adaptations or
entirely new transformations in the
people, tasks, strategies, structures or
technologies in a persons area of
responsibility.

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The study of
Organisational Behaviour (OB)
is to understand and improve
all the competencies.

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OB – DEFINITION

a. Robbins:
OB is a field of study that investigates
the impact that individuals, groups and
structure have on behaviour within
organisations for the purpose of
applying such knowledge towards
improving an organisation’s
effectiveness.
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OB – DEFINITION (Contd.)

b. McShane & Vonglinow:

OB is the study of what people think,


feel and do in and around
organisations.

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OB – DEFINITION (Contd.)

c. Hellriegel, Solcum & Woodman:


OB is the study of human behaviour,
attitude and performance in
organisations

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FIVE ANCHORS OF OB

1. Multidisciplinary
2. Scientific method
3. Contingency
4. Multi levels
5. Open system

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1. MULTI DISCIPLINARY
ANCHOR
DISCIPLINES
TRADITIONAL EMERGING
*Psychology *Communications
*Sociology *Information systems
*Anthropology *Women studies
*Political Science
*Economics
*Industrial Engineering

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2. SCIENTIFIC METHOD ANCHOR

Scientific method is a set of principles


and procedures that help researches to
systematically understand previously
unexplained events and conditions.

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3. CONTINGENCY ANCHOR

Contingency is the idea that a particular


action may have different consequences
in different situations; that no single
solution is best in all circumstances

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4. MULTIPLE LEVELS OF
ANALYSIS ANCHOR

 Individual level
 Team level
 Organisational level

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5. OPEN SYSTEMS ANCHOR

 Company is a living system – within the


context of larger systems.

 Organisations consist of independent


parts that work together to continually
monitor and transact with external
environment

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CONCLUSION

With the understanding of the nature


and scope of OB remaining topics will
be dealt from multiple levels
framework

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