SOCIAL WORK

COMPETENCIES
COMPETENCY 1: DEMONSTRATE ETHICAL
AND PROFESSIONAL BEHAVIOR
 COMPETENCY 1:1

It is the mission of all professional social workers to

enhance human well-being and help meet basic human
needs of all people, with particular attention to the needs
and empowerment of people who are vulnerable,
oppressed, and living in poverty (Zastrow, 2008)
 COMPETENCY 1:2 USE REFLECTION AND SELF
REFLECTION TO MANAGE PERSONAL VALUES
AND MAINTAIN PROFESSIONALISM IN PRACTICE
SITUATIONS
Identify as a professional social worker and conduct one-
self accordingly to code of ethics and standards of the
work environment.
 COMPETENCY 1:3 DEMONSTRATE PROFESSIONAL
DEMEANOR IN BEHAVIOR; APPEARANCE; AND
ORAL, WRITTEN AND ELECTRONIC
COMMUNICATION
Professionalism
Be on time for all scheduled work days.
When unable to attend work notify my supervisor
Dress accordingly
Adhere to all policies and procedures of the agency
Be organized

Communication
Use active listening skills
1. Using active listening skills helps to obtain information given
2. Helps to understand information
3. Helps to learn
 COMPETENCY 1:4 USE TECHNOLOGY ETHICALLY
AND APPROPRIATELY TO FACILITATE PRACTICE
OUTCOMES
Use of communication verbally
Use of appropriate emails to coworkers