Case Study on:

DELHI METRO IS GOOD PUBLIC

SECTOR PROJECT

Submitted to: Submitted By: Gr.(VI)

Prof Sartaj Khera Jitender Katoch
Sumeet Sharma
Avinash Kumar
Manoj Bhatt
Atul Tripathi
Arjit Jain
 ABSTRACT:

The Delhi Metro project gave Delhi a world-class

mass rapid transit system. More importantly, it
stood out from most other public sector projects
in India in that it was completed on schedule and
within the budgeted cost.
The case describes the organization and
planning of the project and highlights the steps
taken by the DMRC to ensure the successful
completion of the project. It also explains how
the DMRC managed the various stakeholders like
the central and state governments, the
contractors, and the citizens of Delhi, to ensure
that the project was implemented smoothly. The
case ends with a brief discussion on the future
plans of the DMRC.
 ISSUES:

Understand the preliminary activities to be

taken up before a large infrastructure project
can be started
Appreciate the significance of the role of a
project manager in project execution
Understand the importance of the right work
culture in successful project management
Recognize the importance of managing the
various stakeholders in a project
Appreciate the difficulties involved in the
execution of large infrastructure projects in
developing countries, and how these can be
overcome
 KEYWORDS
Delhi Metro, Construction of Delhi
Metro, Project management of Delhi
Metro, DMRC, Sreedharan Delhi
Metro, Project planning, Stakeholder
management, Project
implementation, Project evaluation
Everyone who has traveled by the
Delhi Metro wants one in his or her
city. Today, there is a national
resurgence in public interest in urban
public transport."
 INTRODUCTION

With a 6.5 km section of Line 3 becoming

operational in April 2006, Phase I of the Delhi
Metro3 project was nearing completion. Of the
total length of 65.16 km of the first phase, 62 km
had been completed and opened for service. This
phase was set to cost Rs. 98 billion. As of early
2006, around 450,000 passengers were traveling
by the Delhi Metro every day.
The first steps to build a metro system in the city
were taken in the early 1990s. In 1995, the
Government of India (GoI) and the Government of
the National Capital Territory of Delhi (GNCTD)
formed the Delhi Metro Rail Corporation Ltd
(DMRC) under the Companies Act to construct the
Delhi Metro.
 THE DELHI METRO PROJECT

In order to implement the Delhi

Metro project, the GoI and the
GNCTD set up a 50:50 joint venture
company called the Delhi Metro Rail
Corporation Ltd. (DMRC). The
company was incorporated under the
Companies Act in May 1995. The
DMRC was to complete Phase I of the
project within 10 years, i.e., by the
end of 2005.
 OUTLOOK

The Delhi Metro was expected to play a

major role in relieving the transport
problems faced by the city's residents.
Moreover, with the GoI planning
extensions to the Metro, it appeared that
the benefits of an efficient transport
system would be enjoyed by people
living in a wider geographical area than
originally planned. The GoI and the
GNTCD had prepared a comprehensive
plan to extend the Delhi Metro to 244 km
by 2021 in three subsequent phases.