Grade 9 Ict Troubleshooting

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OMMON COMPUTER PROBLEMS A

THEIR SOLUTIONS
Group 9
1. Applications that refuse to install:
Your computer might refuse to install some
applications in case your computer does not have
enough hard disk space. Under such
circumstances, the best option for you is to free
up some space at the earliest. This is not a tough
problem at all. You can get rid of files and folders
you seldom use. Your computer may have many
temporary files, duplicate files of data stored. You
can delete these files and free up some space.

SOLUTION :
Make sure to uninstall any apps you dont use
2. Full Hard Drive Its possible that
your hard drive could be too full of data
to function efficiently. You should have
at least 2 3MB (200,000 300,000
bytes) of free space to allow your
programs to run smoothly.
Delete Unused
SOLUTION :
Programs
3.Blue Screens and Unplanned Auto-
boots

Hardware issues can also cause


computer problems. Attribute these
problems to fading power supplies or
defective parts, including cooling fans.
Keep the fan cleaned and make sure all
cables and plugs are tightly connected.
SOLUTION:
4.Freeze and Crash

When your computer cannot find an


updated driver, it will lock up and
freeze.

SOLUTION :
Hardware drivers should be updated
on a regular basis. It also helps to
augment your computers RAM by
5.The Computer Keeps Restarting

This could just be the result of a series of


Windows Updates, which require several
reboots sometimes.

SOLUTION :
Take a look and see if the restart
process mentions Updating
Windows, if so just have some
patience, its worth it.
roup 9
elyn Costaverde
eyzel Beth Indam
ikki Caluscusin
aryFaith Baldomar
aridel Salimbagat
Computer problems

and

their solutions
The screen is frozen

When you computer freezes, you may have


no other option than to reboot and risk
losing any unsaved work. Freezes can be a
sign of insufficient ram, registry conflicts,
corrupt or missing files, or spyware. Press
and hold the power button until the
computer turns off, then restart it and get
to work cleaning up the system so that it
Computer is Slow

If your computer is slower than


normal, you can often fix the problem
simply by cleaning the hard disk of
unwanted files. You can also install a
firewall, anti-virus and anti-spyware
Overheating

If a computer case lacks a sufficient


cooling system, then the computers
components may start to generate
excess heat during operation. To avoid
your computer burning itself out, turn
it off and let it rest if its getting hot.
Additionally, you can check the fan to
Google doesnt look right

Browser hijackers are a particularly nasty breed of


malware. Such programs take over your Web browser
and can stealthily redirect your Google searches and
other queries to fake pages meant to steal your
personal information or to further infect your system.
Running a real-time antivirus utility is the best way to
stay safe. If your browser has already been hijacked,
uninstall the browser and use your antivirus program in
conjunction with Malware bytes to remove the intruder.
My Wi-Fi keeps disconnecting

Spotty wireless connections can be a puzzler. Is it your computer? Your


router? Your ISP? Try a few things before calling your Internet service
provider.
Confirm that your computer is within range of your wireless router. Weak
signals mean weak connections. Next, make sure your PCs wireless card
has the latest drivers. Try letting Windows troubleshoot for you by right-
clicking the Wi-Fi icon in the taskbar and selectingTroubleshoot problems.
I Keep Disconnecting From
the Wi-Fi
SOLUTION: Wireless problems can occur because of
several reasons (router, computer, ISP). If your Wi-Fi
signal is weak, it can cause disconnections and
slowness so make sure youre in range and are getting
decent reception. Next check that your computers
wireless adapter has up-to-date drivers. If none of this
works, call your ISP and see if they can help.
Constant Security Warnings While
Browsing

SOLUTION:
While this may be one of the most annoying problems,
its also incredibly easy to fix.
Check that your computers clock shows the correct
time and date. If it doesnt, right-click on the clock and
select Change date and time settings to correct it
manually.
The Printer Wont Print

SOLUTION:
If your printer has ink, paper, and updated drivers,
try unplugging it, then plugging it back in. If the
problem continues, double-click on the printer icon
on your taskbar and check to see what the printing
queue says. Click on the Printer menu item in the
printer window and make sure that Use Printer
Offline is not checked this will stall the printing
queue.
My Search Page Looks Weird
SOLUTION:Theres a type of malware called
Browser Hijackers, which take over your
browser and direct you to sites they want
you to see, for which they usually get paid.
These nasty pieces of software also steal
your private information, such as searches,
personal details, and even credit-card
number. Follow the instructions in #4, but if
all else fails, go to a specialist.
Im Getting Popups All the Time
SOLUTION:
If youre not browsing the internet, yet are still
getting popup ads, its most likely a form of
malware called Adware. These are sneaky
programs that can be tricky to get rid of. As in
#3, run a virus scan and a malware scan, and
search online for (advertiser name) adware
removal you should be able to find a solution .
5 COMMON COMPUTER
PROBLEMS AND
SOLUTION
GRADE-9 ICT
GROUP-10
1.PC SLOWDOWN
To eliminate the problem of PC slow performance you can take over the control
of numerous programs those are trying to run simultaneously. When you start
the computer, all the programs start simultaneously whether you want them or
not. To see which programs are set to run on startup:
Firstly open the start menu then click on the run button. By this Run dialog
box will be appear on your screen.
In the text box type msconfig and press Enter.
It will open the system configuration dialog box where you can see a series of
tabs.
Then click on the tab that says Startup. Where you can see a list of all the
programs that starts to run when the computer boots up. Here you will find
that each entry have its checkbox where you can select and deselect to
specify whether you should run them or not.
After making the selection then click on OK button.
Then the computer will ask you to reboot and when it does that it displays a
message telling that youve changed startup configurations and choose the
2.LOCKUP AND FREEZING
The computer locks up due to cause of one or two problems .
In this situation the available memory of the computer is being consumed
then Cut down the running process in the PC by opening the task manager.
Then click on Ctrl+Shift+Esc at the same time. In the application tab
deactivate any of the programs that you are not using currently. Then select
the End task option to deactivate this program.
Then the second cause that lets the computer to freeze which is caused due
to overheating of computer. It the computer is kept in closed space where
there is no circulation of air then the circuits inside the computer case gets to
heat through sensitive materials that are of from processor and video card.
There is a fan system that is placed for moving air constantly over these
parts of the computer and even helps to cool the air. Make sure the fans are
running and the air can circulate around the system. Even the excessive
build up dust can also lead to freezing of the computer.
3.DATA LOSS
-It is best way to prevent the loss of data by backing up the data. It is
as simple as that. In todays world accessing the computer remotely
has become most common and important as the ability of the digital
media has become in the first place. There are many free storage
services online that you can use for protecting the data like videos,
photos and music. Often these resources are available for everyone
but people may not know about them. For example anyone with
windows live account who has been granted with 25 GB of storage
capacity on the Windows Sky Drive. Whereas the users of the Gmail
accounts are granted with several free GB of storage space where they
can save their Google Docs and even can keep photos, videos, outlets
including PhotoBucket, Twitpic, Flicker, Google Picasa and many more.
4.PROBLEMSS WHILE LOGGING
ONTO THE WEB
To diagnose the connectivity problems that can lead to lot of system to work in order to
get you online. Firstly you need to go to the Internet Service Provider for advanced help of
the connection settings. You can also try:
Firstly open the Control Panel and access the Network Settings dialog. In the Windows XP
there is an icon for this and in the Vista and Win 7 you will find the Network Sharing
Center where you can click on and Change Adaptor Settings.
Once you reach the right dialog it will say the Network Connections at the top and
where is a list of connections.
Here Right click on the connection icon that is giving problems depending upon the
version of the Windows that youre operating. For different versions you will have different
options. One thing you can try to do is by disabling and re-enabling the adapter.
Then Right Click on the connection and choose the Disable option to make the
connection to gray out.
Then Right Click on the connection again and click to Enable.
5.KEEP YOUR SYSTEM UP TO
DATE
. Keep your system up to date
Many people things that it is very simple thing but many people may suffer errors,
compatibility problems and even the Web malfunctioning. It simply happens because
you may have not updated the software. The windows need the consistent updates to
keep the system protected and speed up with developments. To update Windows you
need to:
Firstly open the Control panel.
Then in the Windows XP click on the Windows Update. In the Win 7 and Vista you
can click on System and Security first.
Now find and click on the text labeled check for updates.
Peoples are afraid of getting update they cant make out among them which are
important and what are not. The best thing about the Microsoft wont force to update
on you. Instead it is categorized by leveling the important ones. It is good idea to get
updated always by getting updates that are labeled as important or critical.
Whether you use them or not it is up to you.
MEMBERS:
MERALYN L. DAYUPAY
JUNALYN R. SERGIO
HAREM P. PONTEROS
MARIAME L. ROBREFRANCA
JANAH E. DEPILLO
Computer problems
with solutions
BY: GROUP 2
Problem: Power button will not start computer
Solution 1: If your computer does not start, begin by checking the
power cord to confirm that it is plugged securely into the back of the
computer case and the power outlet.
Solution 2: If it is plugged into an outlet, make sure it is a working
outlet. To check your outlet, you can plug in another electrical device,
such as a lamp.
Solution 3: If the computer is plugged in to a surge protector, verify
that it is turned on. You may have to reset the surge protector by turning
it off and then back on. You can also plug a lamp or other device into the
surge protector to verify that it's working correctly.
Problem: An application is frozen
Sometimes an application may become stuck, or frozen. When this
happens, you won't be able to close the window or click any buttons within
the application.
Solution 1: Force quit the application. On a PC, you can press (and hold)
Ctrl+Alt+Delete (the Control, Alt, and Delete keys) on your
keyboard to open the Task Manager. On a Mac, press and hold
Command+Option+Esc. You can then select the unresponsive
application and click End task (or Force Quit on a Mac) to close it.
Problem: The mouse or keyboard
has stopped working
Solution 1: If you're using a wired mouse or
keyboard, make sure it's correctly plugged
into the computer.
Solution 2: If you're using a wireless mouse
or keyboard, make sure it's turned on and that
its batteries are charged.
Problem: The sound isn't working
Solution 1: Check the volume level. Click the audio button in the top-right or
bottom-right corner of the screen to make sure the sound is turned on and that
the volume is up.
Solution 2: Check the audio player controls. Many audio and video players will
have their own separate audio controls. Make sure the sound is turned on and
that the volume is turned up in the player.
Solution 3: Check the cables. Make sure external speakers are plugged in,
turned on, and connected to the correct audio port or a USB port. If your
computer has color-coded ports, the audio output port will usually be green.
Solution 4: Connect headphones to the computer to find out if you can hear
sound through the headphones.
Problem: The screen is blank
Solution 1: The computer may be in Sleep mode. Click the
mouse or press any key on the keyboard to wake it.
Solution 2: Make sure the monitor is plugged in and turned
on.
Solution 3: Make sure the computer is plugged in and turned
on.
Solution 4: If you're using a desktop, make sure the monitor
cable is properly connected to the computer tower and the
monitor.
Group 2
LEADER: HANNA CARMELA C. PASIOLAN
MEMBERS: JEZIEL C. GRAPA
LYNDEE MARIE S. MURILLO
LEANETTE B. DE ATRAS
JUDY ANN T. DEIMOS
Symptom:The Monitor won't turn on or
it simply shows no picture
SOLUTION:
If the monitor has a power indicator light and it isn't on, check and make
sure the monitor is plugged in.

If the monitor has a power indicator light and it's on, but you still have no
picture, check and make sure that the video cable is connected to the cpu
firmly.
If you still don't see a picture after the restart and the power indicator on the
monitor is green, either hold a lamp or flashlight right in front of the
monitor. If you can see a picture in the background with the light on it then
the monitor's backlighting may be malfunctioning and the screen will need
to be replaced.
Symptom:
The keyboard or mouse quit working

Possible Solutions

1. If the devices have usb connections, disconnect the keyboard or mouse and then
reconnect them into different usb ports than they were connect to before.

2. If the keyboard or mouse has a ps/2 connection, unplug them and then plug them
right back in. If that doesn't work, restart the computer. You may have to press and
hold the power button until the computer turns off if you haven't any access to a
pointing device or a working keyboard.
Symptom:
The sound doesn't work

Possible Solutions

1. Check and make sure that the speakers are turned on and that they have power.

2. Check and make sure that the speakers are plugged into the correct audio jack.
It should be color coded and the correct audio jack will most likely have green
around it.

3. Check and make sure that the volume is turned up and isn't muted within
Windows.
Symptom:
You're missing a file or you accidentally deleted a file

Possible Solution

1. Check the "Recycle Bin" for the missing file. And if the file is
there, simply restore it.

2. Check any file folders that may be close to where the missing
file was originally located, because you may have accidentally
drag and dropped the file into another file folder.
Symptom:
The text in your web browser is too large or small

POSSIBLE SOLUTION:

1. While pressing the "Ctrl" key, use the


mouse wheel to either shrink or enlarge the
web browser text.
COMMON COMPUTER
PROBLEMS AND ITS
SULOTION
(GROUP 8)
BLUE SCREEN OF DEATH (BSoD)
Many people think of blue as a calming color; however, when it comes up on
your computer screen with a bunch of white text, it probably has the opposite
effect. The blue screen of death (BSoD or STOP Error) may appear to be one of
the scariest computer problems you'll come across. However, all your
computer may need is for you to reboot it. This STOP error appears on your
screen for a variety of reasons: failing hardware, damaged software, corrupt
DLL files, problems with drivers and more.

SOLUTION:
-The remedy for a blue screen of death depends on the original
problem. The screen provides you with codes that can help you identify and fix
your computer problems.
MISSING DLL FILE
Dynamic-Link Library (DLL) files house information for your operating system
on how to perform certain functions. Occasionally, your computer loses DLL
files or something damages them. When your PC can't read the particular DLL
file, it doesn't know how to respond in certain situations. You may have a
missing or corrupt DLL file if you receive an error message every time you
perform a certain function, such as saving.

SOLUTION:
-If your computer problems are stemming from
missing and damaged DLL files, you can restore them by
downloading them back onto your PC.
APPLICATION THAT WONT INSTALL
If you're having trouble with an application not installing, it
may be because your computer doesn't have enough hard
drive space. If this is the case, you need to free up some
space. This is one of the computer problems that's, well, least
problematic.

SOLUTION:
-You can free up some hard drive space by getting
rid of files and folders you don't need. These may be temporary
files, duplicate files or data for software you've uninstalled.
APPLICATIONS RUN SLOWLY
There are several reasons software might be running at
turtle speed. You may have computer problems that
involve your operating system or an application, your
operating system might be missing updates or your
computer doesn't have enough hard drive space.

SOLUTION:
-If you don't have enough hard drive space,
you can scan, clean and optimize your hard drive.
ABNORMAL APPLICATIONS
BEHAVIOR
Computer problems that involve applications acting
strangely oftentimes leave you wondering what has
happened. Your application has been working just fine,
but now, seemingly without reason, it is doing
something strange.

For instance, your Word document will no longer show


the top margin of your document. It still says it's there,
and when you print it, there's not a problem. You just
can't see it on your monitor.
SOLUTION
-If this is happening, you may want to
restart your computer. Conducting an internet search for
the type of problem you're experiencing or consulting
your user manual may help you as well.
GROUP 8 MEMBERS
JASMINE D. EMBALSADO
JECHILLE A. MEJICA
ANGELYN A. COLONGON
RUTHRA L. GERMUDO
CRISTY ANN M. INDICO
Computer Problems
and Their Solutions
The Computer Keeps Restarting

-This could just be the result of a series of Windows


Updates, which require several reboots sometimes.

Solution:
-Take a look and see if the restart process
mentions Updating Windows, if so just
have some patience, its worth it.
Im Getting Popups All the Time
-If youre not browsing the internet, yet are still getting
popup ads, its most likely a form of malware called
Adware.

Solution:
-Run a virus scan and a malware scan, and search
online for (advertiser name) adware removal you
should be able to find a solution.
onstant Security Warnings While Browsing

-One of the most annoying problems, its also


incredibly easy to fix.
Solution:
-Check that your computers clock shows the correct
time and date. If it doesnt, right-click on the clock
and select Change date and time settings to
correct it manually.
Applications That Won't Install

-If you're having trouble with an application not installing,


it may be because your computer doesn't have enough
hard drive space.

Solution:
-If this is the case, you need to free up some space.
You can free up some hard drive space by getting rid of
files and folders you don't need. These may be temporary
files, duplicate files or data for software you've
uninstalled.
Applications Run Slowly
-There are several reasons software might be running at turtle
speed. You may have computer problems that involve your
operating system or an application, your operating system
might be missing updates or your computer doesn't have
enough hard drive space.

Solution:
-If you don't have enough hard drive space, you can scan,
clean and optimize your hard drive.
Thank You
&
God Bless
Prepared By
Group 5:
Sarlatan, Jalyn
Dela Torre, Mary
Clair
Dalleda, Monteza
Marie
5 COMPUTER PROBLEMS
&
THEIR SOLUTIONS
MEMBERS:

Daphne Marie T. Aquino


Joyme T. Barbachano
Angie B. Ilhig
Elgie M. Martinez
Neil B. Matu-og
PROBLEM:
Blue Screen of Death (BSoD)

SOLUTION:
Many people think of blue as a calming color; however,
when it comes up on your computer screen with a bunch of white
text, it probably has the opposite effect. The blue screen of death
(BSoD or STOP Error) may appear to be one of the scariest computer
problems you'll come across. However, all your computer may need
is for you to reboot it. This STOP error appears on your screen for a
variety of reasons: failing hardware, damaged software, corrupt DLL
files, problems with drivers and more. The remedy for a blue screen
of death depends on the original problem. The screen provides you
with codes that can help you identify and fix your computer
problems.
PROBLEM:
Missing DLL File

SOLUTION:

Dynamic-Link Library (DLL) files house information for your


operating system on how to perform certain functions. Occasionally, your
computer loses DLL files or something damages them. When your PC can't
read the particular DLL file, it doesn't know how to respond in certain
situations. You may have a missing or corrupt DLL file if you receive an
error message every time you perform a certain function, such as saving. If
your computer problems are stemming from missing and damaged DLL
files, you can restore them by downloading them back onto your PC.
PROBLEM:
Applications That Won't Install

SOLUTION:
If you're having trouble with an application not
installing, it may be because your computer doesn't
have enough hard drive space. If this is the case, you
need to free up some space. This is one of the
computer problems that's, well, least problematic. You
can free up some hard drive space by getting rid of
files and folders you don't need. These may be
temporary files, duplicate files or data for software
you've uninstalled.
PROBLEM:
Applications Run Slowly

SOLUTION:
There are several reasons software might be
running at turtle speed. You may have computer
problems that involve your operating system or an
application, your operating system might be missing
updates or your computer doesn't have enough hard
drive space. If you don't have enough hard drive space,
you can scan, clean and optimize your hard drive.
PROBLEM:
Abnormal Applications Behavior

SOLUTION:
Computer problems that involve applications
acting strangely oftentimes leave you wondering what
has happened. Your application has been working just
fine, but now, seemingly without reason, it is doing
something strange.
For instance, your Word document will no longer show
the top margin of your document. It still says it's there,
and when you print it, there's not a problem. You just
can't see it on your monitor. If this is happening, you
may want to restart your computer. Conducting an
internet search for the type of problem you're
experiencing or consulting your user manual may help
you as well.Y
Blue Screen of Death (BSoD)
Many people think of blue as a calming color;
however, when it comes up on your computer
screen with a bunch of white text, it probably has
the opposite effect. The blue screen of death
(BSoD or STOP Error) may appear to be one of the
scariest computer problems you'll come across.
However, all your computer may need is for you
to reboot it. This STOP error appears on your
screen for a variety of reasons: failing hardware,
damaged software, corrupt DLL files, problems
with drivers and more.
REMEDY:
The remedy for a blue screen of death depends
on the original problem. The screen provides you
with codes that can help you identify and fix your
computer problems.
Missing DLL File
Dynamic-Link Library (DLL) files house
information for your operating system on how to
perform certain functions. Occasionally, your
computer loses DLL files or something damages
them. When your PC can't read the particular DLL
file, it doesn't know how to respond in certain
situations. You may have a missing or corrupt DLL
file if you receive an error message every time
you perform a certain function, such as saving.
REMEDY:
If your computer problems are stemming from
missing and damaged DLL files, you can restore
them by downloading them back onto your PC.
Applications Run Slowly
There are several reasons software might be
running at turtle speed. You may have computer
problems that involve your operating system or
an application, your operating system might be
missing updates or your computer doesn't have
enough hard drive space.
REMEDY:
If you don't have enough hard drive space, you
can scan, clean and optimize your hard drive.
Abnormal Applications Behavior
Computer problems that involve applications
acting strangely oftentimes leave you wondering
what has happened. Your application has been
working just fine, but now, seemingly without
reason, it is doing something strange.

For instance, your Word document will no longer


show the top margin of your document. It still
says it's there, and when you print it, there's not
a problem. You just can't see it on your monitor.
REMEDY:
If this is happening, you may want to restart your
computer. Conducting an internet search for the
type of problem you're experiencing or consulting
your user manual may help you as well.
Applications That Won't Install
If you're having trouble with an application not
installing, it may be because your computer
doesn't have enough hard drive space. If this is
the case, you need to free up some space. This is
one of the computer problems that's, well, least
problematic.
REMEDY:
You can free up some hard drive space by getting
rid of files and folders you don't need. These may
be temporary files, duplicate files or data for
software you've uninstalled.
GROUP 7
MEMBERS:
PELA,CHERRY ANN C.
DEGUIT,KRIS C.
AGUIJERO,ANA MARIE A.
LIBO-ON,JUDY ANN L.
MARTINEZ,JAMAICA M.
Computer problems
with solutions
BY: GROUP 2
Problem with solution #1
The Printer Wont Print
If your printer has ink, paper, and updated drivers, try unplugging it,
then plugging it back in. If the problem continues, double-click on
the printer icon on your taskbar and check to see what the printing
queue says. Click on the Printer menu item in the printer window
and make sure that Use Printer Offline is not checked this will
stall the printing queue.
Problem with solution
#2
Why Doesnt This Program Work on My New PC?
If you recently upgraded your computer, its possible that the old
program is not compatible with the new operating system on your
computer. If youre using an old installation file, try searching for a
new version online. Additionally, if youve changed from a PC to a
Mac or visa verse, then you should know that the two systems are
incompatible, so programs from one wont work on the other.
If its an online game that is driving you crazy, maybe you need to
update your Flash or Java plug-ins.
Problem with solution
#3
The Computer Keeps Restarting
This could just be the result of a series of Windows Updates, which
require several reboots sometimes. Take a look and see if the restart
process mentions Updating Windows, if so just have some
patience, its worth it.
Now, another cause might be mechanical Is your computer making
odd noises? Is it unusually hot? If your computer is not brand new, you
might need to clean the dust that accumulated inside the box. To do
that follow our computer cleanup guide. If the problem persists after
cleaning the computer, run a virus scan and a malware scan.
Once youve exhausted all of these tests, consider taking your
computer to a specialist.
Problem with solution
#4
Constant Security Warnings While Browsing
While this may be one of the most annoying problems, its also
incredibly easy to fix. Check that your computers clock shows the
correct time and date. If it doesnt, right-click on the clock and
select Change date and time settings to correct it manually.
P
r
o
bl
e
m

#
4
Problem with solution
#5
Im Getting Popups All the Time
If youre not browsing the internet, yet are still getting popup ads,
its most likely a form of malware called Adware. These are sneaky
programs that can be tricky to get rid of. As in #3, run a virus scan
and a malware scan, and search online for (advertiser name)
adware removal you should be able to find a solution.
Group 2
LEADER: HANNA CARMELA C. PASIOLAN
MEMBERS: JEZIEL C. GRAPA
LYNDEE MARIE S. MURILLO
LEANETTE B. DE ATRAS
JUDY ANN T. DEIMOS
GROUP 1
5 COMPUTER
PROBLEMS
And
SOLUTIONS
1.Applications Run Slowly:
>>There are several reasons software
might be running at turtle speed. You may have
computer problems that involve your operating
system or an
application, your operating system might be
missing updates or your computer doesn't have
enough hard drive space.
SOLUTION:
One of the most common reasons for
aslowcomputer are programs
runningin the background. Remove or
disable any TSRs and startupprograms
that automatically start each time the
computer boots.
TIP:
To see whatprograms
arerunningin the background
and how much memory and
CPU they are using,
open Task Manager.
2.APPLICATIONS
THAT WONT INSTALL
If you're having trouble with an
application not installing, it may be
because your computer doesn't
have enough hard drive space. If this is
the case, you need to free up some
space. This is one of the computer
problems that's, well, least
problematic.
SOLUTIONS:

You can free up some hard drive space by


getting rid of files and folders you don't need.
These may be temporary files, duplicate files
or data for software you've uninstalled.
3.Missing DLL File
Dynamic-Link Library (DLL) files house information for
your operating system on how to perform certain
functions.
Occasionally, your computer loses DLL files or something
damages them. When your PC can't read the particular
DLL file, it doesn't know how to respond in certain
situations. You may have a missing or corrupt DLL file if
you receive
an error message every time you perform a certain
function, such as saving.
SOLUTION:

If your computer problems are


stemming from missing and
damaged DLL files,
you can restore them by
downloading them back onto your
PC.
4.Blue Screen of Death (BSoD)
BSoDs can be caused by poorly written device
drivers or malfunctioning hardware, such as
faulty memory, power supply issues, overheating
of components,
or hardware running beyond its specification
limits. In the Windows 9x era, incompatible DLLs
or bugs in the operating system kernel could also
cause BSoDs.
SOLUTION:
If your computer isblue-screening
every time you turn it on, try booting
into safe mode.
In safe mode, Windows loads only the
essential drivers. If a driver you've
installed is causing Windows toblue
screen, it shouldn't do so in safe
mode.
You can work onfixingthe problem
from safe mode.
5.ABNORMAL
APPLICATIONS BEHAVIOR
Computer problems that involve applications acting
strangely oftentimes leave you wondering what has
happened.
Your application has been working just fine, but now,
seemingly without reason, it is doing something
strange.
SOLUTION:

You may want to restart your


computer. Conducting an internet
search for the type of problem
you're experiencing or consulting
your user manual may help you as
well.
LEADER:
Save kaye Dupio
Members:
Dyna Del Amparado
Jenishel Labao
Inac Salazar
Cecille Salcedo
Five
Common
Computer
Problems
And
Solution
1. Blue Screen of Death (BSoD)

PROBLEM
Many people think of blue as a calming color;
however, when it comes up on your computer
screen with a bunch of white text, it probably has
the opposite effect. The blue screen of death
(BSoD or STOP Error) may appear to be one of the
scariest computer problems you'll come across.
SOLUTION
However, all your computer may need is for you
to reboot it. This STOP error appears on your
screen for a variety of reasons: failing hardware,
damaged software, corrupt DLL files, problems
with drivers and more. The remedy for a blue
screen of death depends on the original
problem. The screen provides you with codes
that can help you identify and fix your computer
problems.
2. Missing DLL File
PROBLEM
Dynamic-Link Library (DLL) files house information for
your operating system on how to perform certain
functions. Occasionally, your computer loses DLL files
or something damages them. When your PC can't
read the particular DLL file, it doesn't know how to
respond in certain situations. You may have a missing
or corrupt DLL file if you receive an error message
every time you perform a certain function, such as
saving.
SOLUTION
If your computer problems are
stemming from missing and damaged
DLL files, you can restore them by
downloading them back onto your PC.
3. Applications That Won't Install

PROBLEM
If you're having trouble with an
application not installing, it may be
because your computer doesn't have
enough hard drive space.
SOLUTION
If this is the case, you need to free up some
space. This is one of the computer problems
that's, well, least problematic. You can free
up some hard drive space by getting rid of
files and folders you don't need. These may
be temporary files, duplicate files or data for
software you've uninstalled.
4. Applications Run Slowly
PROBLEM
There are several reasons software might be
running at turtle speed. You may have
computer problems that involve your
operating system or an application, your
operating system might be missing updates
or your computer doesn't have enough hard
drive space.
SOLUTION
If you don't have enough hard drive
space, you can scan, clean and
optimize your hard drive.
5. Abnormal Applications Behavior
PROBLEM
Computer problems that involve applications acting
strangely oftentimes leave you wondering what has
happened. Your application has been working just fine,
but now, seemingly without reason, it is doing
something strange.
For instance, your Word document will no longer show
the top margin of your document. It still says it's there,
and when you print it, there's not a problem. You just
can't see it on your monitor.
SOLUTION
If this is happening, you may want to
restart your computer. Conducting an
internet search for the type of
problem you're experiencing or
consulting your user manual may
help you as well.
GROUP 6
LEADER: JOEFAITH C. ENDAM
MEMBERS: ZAIRHA DAYAPDAPAN
RODERICK GUILLEPA
MAE LANGOMES
NELMAE ABRASADO

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