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Maruti Suzuki
Maruti Suzuki
Introduction
Maruti Suzuki India Limited(formerly known as Maruti Udyog Ltd.) is a publicly listed
automaker in India. It is a leading four-wheeler automobile manufacture in South
Asia.
It was founded in 1981 by Sanjay GandhI, though the actual production
commenced only in 1983
Suzuki Motor corporation of Japan holds a majority stake in the company.
It was the first company in India to mass-produce and sell more than a million cars.
Maruti Suzuki is one of the India's leading automobile manufacturers and the
market leader in the car segment.
Products: Maruti Alto, Maruti Grand Vitara XL-7, Maruti Gypsy King, Maruti Omni,
Maruti Suzuki SX4, Maruti Swift, Maruti Versa, Maruti Vitara, Maruti Wagon-R, Maruti
Zen
Employees 12,900 (2015)
CASE STUDY
The case is about MANAGING LABOR RELATIONS under the subject Human
Resource Management
It highlights the industrial unrests of Suzuki along with its causes and problems.
Started with a derogatory remark made by a supervisor on a worker.
Resulted in severe clash, destroying the properties of the company and thrashing
senior level officers.
According to the experts, the main cause behind this disruption was change in
leadership style
Due to differences of Indian and Japanese management ways, it resulted labor
unrests because 40% of contract based workers were paid less with high work
pressure than the regular workers.
Question & Answer
Ques 1: What are the lessons one can learn from the Maruti Suzuki case
and other similar cases of industrial dispute?
Ans. The above case has taught a great lesson from industry perspective.
Being an organization, it is its sole duty to maintain a healthy relationship
between an employee-employer as the productivity of an organization
increases by the hard work of both of the parties. Maruti could have done
the following to prevent from occurrence of the dispute: