Professional Documents
Culture Documents
5.empowering Your Team
5.empowering Your Team
Autonomy
The team must be able
to act independently
and feel responsible for
their performance,
knowing that nothing
happens unless they
make it happen.
Support
The team will require
attention,
encouragement and
recognition.
Step 1
Involve
Step 5 Step 2
Recognise
Steps Direct
to
Empow
erment
Support Equip
Step 4 Step 3
Step 1: Involve the Team
By involving the team and listening to the
members they feel part of the situation and gain
1 information and insight, which will help them to
make a meaningful contribution. During this step
it is essential that you as leader listen carefully to
want the members say and give thorough
attention to their ideas. By listening carefully,
members realise theirs view are appreciated and
are motivated to participate.
Step 2: Provide Direction
To act independently the team needs to know
2
what the overall objectives and goals are and
why. Without direction a team experiences
frustration and lacks focus. When the overall
direction is set, the team will be able to
decide detalis regarding actions to be taken
along the way.
Step 3: Equip the Team and Provide
Authority
To be empowered a team need resources such as
3 information, equipment, time, skill and money.
Without resources a team remains dependent a
reactive. Also, the team needs formal authority to
make decisions and implement improvements, the
team needs to know what it may do, and how far
its influence reaches.
Step 4: Support and motivate the
Team
4 In beginning the team may require lots of
encouragement, motivation and support.
As leader it is essential that you display
enthusiasm and possitive expectations of
the team as these will be felt by the
members. If you as leader do not display
enthusiasm and positive expectations,
neither will your team. The ultimate aim is
to foster autonomy so that the team
should feel we did it ourselves.
Step 5: Recognise and Praise the
Team
5 Recognition and praise are essential to
instil confidence and feelings of success
within the team. Focus on recognising
the team as a whole, rather than
individual members, as this builds team
spirit.
Recognising Good
Performance