Professional Documents
Culture Documents
Media of Communication
Media of Communication
Media of Communication
Media of Communication
(1) Gestures, Facial expressions
(2) Oral communication
(a) Non-mechanical and
(b) Mechanical
(3) Written communication
(4) Face-to-face communication
(5) Electronic communication
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1. Gestures, Facial expressions
These are the oldest media, exclusively used by
people in ancient times when no language was
introduced.
2. Oral communication
with the introduction of languages and the
advent of human civilization oral communication
started taking place. The divine books that we
find to-day in written form first came in the form
of oral messages from the Almighty Allah.
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> Channels of oral communication:
a. Non-mechanical channels:
ii. Interview
iii. Conversation
iv. Counseling
v. Group discussion
vi. Conference
vii. Training/class-room teaching
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b. Mechanical channels:
i. Telephone / Cellular phone
ii. Radio and TV
iii. Microphone
iv. Internet
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> Merits of Oral Communication:
1. Easy means of communication
2. Effective for illiterate receivers
3. Time saving
4. Quick feed-back
5. Flexibility
6. Absence of strict formality
7. Motivation
8. Reliability
9: Creating harmonious relations
10. Economical(If non-mechanical)
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> Demerits of oral Communication
i) Possibilities of conflicts and
misunderstandings
ii) Distorted meaning
iii) No record
iv) Leakage of secret information
v) Delayed decisions
vi) Difficult to fix responsibility
vii) Emphasis on presentation than on the
subject-matter
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> When Oral Communication is more effective?
i) Need for oral explanation
ii) Immediate response
iii) Quick exchange of views
iv) Illiterate receivers
v) Direct relation
vi) Maintaining secrecy
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Principles of Oral Communication
i) Brevity
ii) Clear pronunciation
iii) Precision
iv) Expressive delivery
v) Logical sequence
vi) Suitable vocabulary
vii) Maintaining fluency
viii) Attractive presentation
ix) Proper listening by the receiver
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3. Written Communication
i) Expensive
ii) Useless to illiterates
iii) Time consuming
iv) Delayed clarification
v) Delayed feedback
vi) Red-tapism
vii) Lack of flexibility
viii) Cost of preservation and indexing
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> Written or Oral Communication- Which one is more
appropriate?
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4. Face-to-face Communication
If takes place between the sender and the
receiver, either orally or through gestures,
facial expression etc. In face-to-face
communication written media can also be
used. Use of multi-media also is not
uncommon. It is very effective in class-
room teaching, workshops. seminars,
conferences etc. It is mostly used in
dispute settlement.
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5. Electronic Communication
E-Communication involves collection,
processing, storage and dissemination of
information through electronic devices.
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It is the result of integration of computer
hardware, software, data processing, office
automation, networked multimedia, video
conferencing, e-mail, etc.
Important application areas are--banking, health
care, transportation, manufacturing, marketing,
entertainment.
Managers in these and many other areas must
remain prepared to adopt appropriate
technologies to operate e-commerce.
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Not effective if the listeners are of diverse background
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> Popular forms of e. communication
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iii- Cellular Phone: Under this system, a person
can carry a telephone set with him wherever s/he
goes and can receive and make telephone calls
anywhere with the network.
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THANK YOU
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