Scribd Logo
Upload

Welcome to Scribd!

  • Domino's Vs Pizza Hut

    Uploaded by

    gauravshah47
    1K views3 pages
    This document summarizes and compares the core competencies of Domino's and Pizza Hut. Domino's focuses on cost efficiency, reliable delivery within 30 minutes, and innovation through offerings like "Khushiyon ki Home Delivery". Pizza Hut emphasizes a 5-star ambience, offering the best pizza under one roof with menu options for various customers and occasions like parties or meetings. Both companies aim to provide quality food and service, utilize outsourcing, focus on customer satisfaction, and have a wide reach through multiple outlets.

    Original Description:

    Original Title

    Domino's vs Pizza Hut

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document summarizes and compares the core competencies of Domino's and Pizza Hut. Domino's focuses on cost efficiency, reliable delivery within 30 minutes, and innovation through offerings like "Khushiyon ki Home Delivery". Pizza Hut emphasizes a 5-star ambience, offering the best pizza under one roof with menu options for various customers and occasions like parties or meetings. Both companies aim to provide quality food and service, utilize outsourcing, focus on customer satisfaction, and have a wide reach through multiple outlets.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    1K views3 pages

    Domino's Vs Pizza Hut

    Uploaded by

    gauravshah47
    This document summarizes and compares the core competencies of Domino's and Pizza Hut. Domino's focuses on cost efficiency, reliable delivery within 30 minutes, and innovation through offerings like "Khushiyon ki Home Delivery". Pizza Hut emphasizes a 5-star ambience, offering the best pizza under one roof with menu options for various customers and occasions like parties or meetings. Both companies aim to provide quality food and service, utilize outsourcing, focus on customer satisfaction, and have a wide reach through multiple outlets.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 3

    Core competencies of Domino’s

    and Pizza Hut


    Presented by:
    Ambreen Fatma
    Gaurav Vijay Shah
    Shweta Thakker
    Nitika Sinha
    Domino’s Pizza
    Cost efficiency Reliable Innovation CER Agility
    Strategy Standard Ordering ease “Khushiyon ki Outsourcing Fastest delivery
    operations, nominal Home Delivery” (30 min)
    price

    Structure More outlets


    System Wider reach Quick service,
    Phone orders

    Style Take away, Quality standards New crusts, Responsive to


    Excellent offers toppings, flavours customer need

    Staff
    Shared values Performance based Service levels Think global act
    incentive local

    Skills Fast processing Transparency


    and delivery
    Pizza Hut
    Cost efficiency Reliable Innovation CER Agility
    Strategy 5 star ambience Best Pizza under one Menu, 100% Jain Outsourcing, Variety,
    roof pizzas, menu for Customer hangout zone,
    busy bees satisfaction organises
    parties and
    meetings

    Structure
    System Hygiene Incomparable Customer focus, Phone orders
    quality Wider reach
    Style Excellent service, Unique dining Responsive to Personalised
    Quality standards experience, Half customer taste service
    & Half pizza

    Staff Customer mania Warm and friendly


    attitude of staff

    Shared Recognition, Team Together we grow Trust in people


    values work, Service levels

    Skills Accountability Thinking out of


    box

    You might also like