Professional Documents
Culture Documents
6 Trust and Commitment in Family Business
6 Trust and Commitment in Family Business
TEAM OF LECTURERS
UNIVERSITAS PELITA HARAPAN
Family Business Enterprise | Universitas Pelita Harapan 2016
MEETING 6:
TRUST AND COMMITMENT IN FAMILY BUSINESS
Family Business Enterprise | Universitas Pelita Harapan
TOPICS TO COVER
Characterized by:
1. Secrecy
2. Lack of information
3. Low levels of family emotional intelligence
4. Little knowledge of the business among at least some family
members
A result of:
1. A founding culture that supported autocratic leadership
2. The familys belief in benefits of privacy
3. Zero-sum dynamics
Argues that while families often look to an individual to blame whenever there
is trouble and tensions mount, sharing responsibility for the difficulty and its
remediation is more effective than individual solutions
The analysis of earlier generations is essential to understanding what ails or distresses a family
in the present
Family Business Enterprise | Universitas Pelita Harapan
4 Family Genograms
2. After creating your genogram you should equally careful about whom you discuss it
with and under what conditions or principles of confidentiality.
3. Different people may have different information and different perceptions about what
the genogram says and means. Be receptive to differences, and encourage open
discussion of them.
Refers to the capacity to recognize our own feelings and those of others and the
ability to manage our emotions and relationships with others.
Refers to the capacity to recognize our own feelings and those of others
and the ability to manage our emotions and relationships with others.