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Quality Control

Chapter 4- Fundamentals
of Statistics
PowerPoint presentation to accompany
Besterfield
Quality Control, 8e

PowerPoints created by Rosida Coowar

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Outline
Introduction
Frequency Distribution
Measures of Central Tendency
Measures of Dispersion

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Outline-Continued
Other Measures
Concept of a Population and Sample
The Normal Curve
Tests for Normality

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Introduction
Definition of Statistics:
1. A collection of quantitative data pertaining to
a subject or group. Examples are blood
pressure statistics etc.
2. The science that deals with the collection,
tabulation, analysis, interpretation, and
presentation of quantitative data

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Introduction
Two phases of statistics:
Descriptive Statistics:
Describes the characteristics of a product or
process using information collected on it.
Inferential Statistics (Inductive):
Draws conclusions on unknown process
parameters based on information contained
in a sample.
Uses probability

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Collection of Data
Types of Data:
Attribute:
Discrete data. Data values can only be
integers. Counted data or attribute data.
Examples include:
How many of the products are defective?
How often are the machines repaired?
How many people are absent each day?

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Collection of Data Contd.
Types of Data:
Attribute:
Discrete data. Data values can only be
integers. Counted data or attribute data.
Examples include:
How many days did it rain last month?
What kind of performance was achieved?
Number of defects, defectives

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Collection of Data
Types of Data:
Variable:
Continuous data. Data values can be any
real number. Measured data.
Examples include:
How long is each item?
How long did it take to complete the task?
What is the weight of the product?
Length, volume, time
Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Precision and Accuracy
Precision
The precision of a measurement is determined
by how reproducible that measurement value is.
For example if a sample is weighed by a student
to be 42.58 g, and then measured by another
student five different times with the resulting
data: 42.09 g, 42.15 g, 42.1 g, 42.16 g, 42.12 g
Then the original measurement is not very
precise since it cannot be reproduced.

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Precision and Accuracy
Accuracy
The accuracy of a measurement is determined by
how close a measured value is to its true value.
For example, if a sample is known to weigh 3.182
g, then weighed five different times by a student
with the resulting data: 3.200 g, 3.180 g, 3.152 g,
3.168 g, 3.189 g
The most accurate measurement would be 3.180 g,
because it is closest to the true weight of the
sample.
Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Precision and Accuracy

Figure 4-1 Difference between accuracy and precision

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Describing Data
Frequency Distribution
Measures of Central Tendency
Measures of Dispersion

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Frequency Distribution
Ungrouped Data
Grouped Data

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Frequency Distribution
2-7There are three types of frequency distributions
Categorical frequency distributions
Ungrouped frequency distributions
Grouped frequency distributions

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Categorical
2-7Categorical frequency distributions
Can be used for data that can be placed in
specific categories, such as nominal- or
ordinal-level data.
Examples - political affiliation, religious
affiliation, blood type etc.

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Categorical
2-8 Example :Blood Type Frequency
Distribution
Class Frequency Percent

A 5 20

B 7 28

O 9 36

AB 4 16

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Ungrouped
2-9Ungrouped frequency distributions
Ungrouped frequency distributions - can be
used for data that can be enumerated and
when the range of values in the data set is not
large.
Examples - number of miles your instructors
have to travel from home to campus, number
of girls in a 4-child family etc.

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Ungrouped
2-10 Example :Number of Miles Traveled

Class Frequency

5 24

10 16

15 10

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Grouped
2-11 Grouped frequency distributions
Can be used when the range of values in the
data set is very large. The data must be
grouped into classes that are more than one
unit in width.
Examples - the life of boat batteries in hours.

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Grouped
2-12 Example: Lifetimes of Boat Batteries

Class Class Frequency Cumulative


limits Boundaries frequency
24 - 37 23.5 - 37.5 4 4

38 - 51 37.5 - 51.5 14 18

52 - 65 51.5 - 65.5 7 25

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Frequency Distributions
Number non Frequency Relative Cumulative Relative
conforming Frequency Frequency Frequency
0 15 0.29 15 0.29
1 20 0.38 35 0.67
2 8 0.15 43 0.83
3 5 0.10 48 0.92
4 3 0.06 51 0.98
5 1 0.02 52 1.00

Table 4-3 Different Frequency Distributions of Data Given in Table 4-1

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Frequency Histogram
Frequency Histogram

25

20
Frequency

15

10

0
0 1 2 3 4 5
Number Nonconforming

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Relative Frequency Histogram
Relative Frequency Histogram

0.45
0.40
0.35
Relative Frequency

0.30
0.25
0.20
0.15
0.10
0.05
0.00
0 1 2 3 4 5
Number Nonconforming

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Cumulative Frequency Histogram
Cumulative Frequency Histogram

60
Cumulative Frequency

50

40

30

20

10

0
0 1 2 3 4 5
Number Nonconforming

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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The Histogram
The histogram is the most important graphical tool
for exploring the shape of data distributions.
Check:
http://quarknet.fnal.gov/toolkits/ati/histograms.html
for the construction ,analysis and understanding of
histograms

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Constructing a Histogram
The Fast Way
Step 1: Find range of distribution, largest -
smallest values
Step 2: Choose number of classes, 5 to 20
Step 3: Determine width of classes, one
decimal place more than the data, class width =
range/number of classes # classes n
Step 4: Determine class boundaries
Step 5: Draw frequency histogram

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Constructing a Histogram
Number of groups or cells
If no. of observations < 100 5 to 9 cells
Between 100-500 8 to 17 cells
Greater than 500 15 to 20 cells

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Constructing a Histogram
For a more accurate way of drawing a
histogram see the section on grouped data
in your textbook

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Other Types of
Frequency Distribution Graphs
Bar Graph
Polygon of Data
Cumulative Frequency Distribution or Ogive

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Bar Graph and Polygon of Data

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Cumulative Frequency

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Characteristics of Frequency
Distribution Graphs

Figure 4-6 Characteristics of frequency distributions


Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Analysis of Histograms

Figure 4-7 Differences due to location, spread, and shape

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Analysis of Histograms

Figure 4-8 Histogram of Wash Concentration

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Measures of Central Tendency
The three measures in common use are the:
Average
Median
Mode

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Average

There are three different techniques available


for calculating the average three measures in
common use are the:
Ungrouped data
Grouped data
Weighted average

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Average-Ungrouped Data

n
Xi
X
i 1 n

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Average-Grouped Data
h
fi X i
X
i 1 n

f1 X 1 f 2 X 2 ... f h X h .

f1 f 2 ... f h
h = number of cells fi=frequency
Xi=midpoint

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Average-Weighted Average
Used when a number of averages are
combined with different frequencies

i1 i i
n
w X
Xw n

w
i 1
i

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Median-Grouped Data
n
2 cf m

M d Lm i
fm


Lm=lower boundary of the cell with the median
N=total number of observations
Cfm=cumulative frequency of all cells below m
Fm=frequency of median cell
i=cell interval

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Example Problem
Boundaries Midpoint Frequency Computation
23.6-26.5 25.0 4 100
26.6-29.5 28.0 36 1008
29.6-32.5 31.0 51 1581
32.6-35.5 34.0 63 2142
35.6-38.5 37.0 58 2146
38.6-41.5 40.0 52 2080
41.6-44.5 43.0 34 1462
44.6-47.5 46.0 16 736
47.6-50.5 49.0 6 294
Total 320 11549

Table 4-7 Frequency Distribution of the Life of 320 tires in 1000 km


Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Median-Grouped Data
n
2 cf m
M d Lm i
fm


Using data from Table 4-7

320
2 154
Md 35.6 3 35.9
58

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Mode
The Mode is the value that occurs with the
greatest frequency.

It is possible to have no modes in a series or


numbers or to have more than one mode.

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Relationship Among the
Measures of Central Tendency

Figure 4-9 Relationship among average, median and mode

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Measures of Dispersion
Range
Standard Deviation
Variance

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Measures of Dispersion-Range
The range is the simplest and easiest to
calculate of the measures of dispersion.
Range = R = Xh - Xl
Largest value - Smallest value in data
set

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Measures of Dispersion-Standard
Deviation
Sample Standard Deviation:


n
( Xi X ) 2

S i 1
n 1
2
n

i 1 Xi
n 2
Xi / n
S i 1
n 1

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Standard Deviation
Ungrouped Technique

n i 1 Xi (i 1 Xi )
n 2 n 2

S
n(n 1)

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Standard Deviation
Grouped Technique

h
n i 1 ( fi X ) ( fi X i )
h 2 2
i

s i 1
n(n 1)

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Relationship Between the
Measures of Dispersion
As n increases, accuracy of R decreases
Use R when there is small amount of data or data
is too scattered
If n> 10 use standard deviation
A smaller standard deviation means better quality

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Relationship Between the
Measures of Dispersion

Figure 4-10 Comparison of two distributions with equal average and range
Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Other Measures
There are three other measures that are
frequently used to analyze a collection of data:
Skewness

Kurtosis

Coefficient of Variation

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Skewness
Skewness is the lack of symmetry of the data.
For grouped data:


h
f i ( X i X ) / n 3

a3 i 1
3
s

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Skewness

Figure 4-11 Left (negative) and right (positive) skewness distributions

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Kurtosis
Kurtosis provides information regrading the shape
of the population distribution (the peakedness or
heaviness of the tails of a distribution).
For grouped data:


h
f i ( X i X ) 4
/ n
a4 i 1
4
s

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Kurtosis

Figure 4-11 Leptokurtic and Platykurtic distributions

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Coefficient of Variation
Correlation variation (CV) is a measure of how
much variation exists in relation to the mean.

s (100%)
CV
X

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Population and Sample
Population
Set of all items that possess a
characteristic of interest

Sample
Subset of a population

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Parameter and Statistic
Parameter is a characteristic of a population, i.o.w. it
describes a population
Example: average weight of the population, e.g.
50,000 cans made in a month.
Statistic is a characteristic of a sample, used to
make inferences on the population parameters that
are typically unknown, called an estimator
Example: average weight of a sample of 500 cans
from that months output, an estimate of the average
weight of the 50,000 cans.
Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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The Normal Curve
Characteristics of the normal curve:
It is symmetrical -- Half the cases are to one
side of the center; the other half is on the
other side.
The distribution is single peaked, not bimodal
or multi-modal
Also known as the Gaussian distribution

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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The Normal Curve
Characteristics:
Most of the cases will fall in the center portion of
the curve and as values of the variable become
more extreme they become less frequent, with
"outliers" at the "tail" of the distribution few in
number. It is one of many frequency distributions.

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Standard Normal Distribution
The standard normal distribution is a normal
distribution with a mean of 0 and a standard deviation
of 1. Normal distributions can be transformed to
standard normal distributions by the formula:

X i
Z

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Relationship between the Mean
and Standard Deviation

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Mean and Standard Deviation
Same mean but different standard deviation

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Mean and Standard Deviation
Same mean but different standard deviation

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Normal Distribution
IF THE DISTRIBUTION IS NORMAL
Then the mean is the best measure of
central tendency
Most scores bunched up in middle
Extreme scores are less frequent,
therefore less probable

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Normal Distribution

Percent of items included between certain values of the std. deviation


Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Tests for Normality
Histogram
Skewness
Kurtosis

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Tests for Normality
Histogram:
Shape
Symmetrical
The larger the sampler size, the better the
judgment of normality. A minimum sample size of
50 is recommended

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Tests for Normality
Skewness (a3) and Kurtosis (a4)
Skewed to the left or to the right (a3=0 for a
normal distribution)
The data are peaked as the normal
distribution (a4=3 for a normal distribution)
The larger the sample size, the better the
judgment of normality (sample size of 100 is
recommended)

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Tests for Normality
Probability Plots
Order the data from the smallest to the largest
Rank the observations (starting from 1 for the
lowest observation)
Calculate the plotting position

100(i 0.5)
PP
n
Where i = rank PP=plotting position n=sample size

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Probability Plots
Procedure:
Order the data
Rank the observations
Calculate the plotting position

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Probability Plots
Procedure contd:
Label the data scale
Plot the points
Attempt to fit by eye a best line
Determine normality

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Probability Plots
Procedure contd:
Order the data
Rank the observations
Calculate the plotting position
Label the data scale
Plot the points
Attempt to fit by eye a best line
Determine normality

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Chi-Square Goodness of Fit Test
Chi-Square Test
k
(O E ) 2

2 i i

i 1 Ei
Where

2 Chi-squared
Oi Observed value in a cell
E i Expected value for a cell

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Scatter Diagram
The simplest way to determine if a cause
and-effect relationship exists between two
variables

Figure 4-19 Scatter Diagram

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Scatter Diagram
Supplies the data to confirm a hypothesis that
two variables are related
Provides both a visual and statistical means
to test the strength of a relationship
Provides a good follow-up to cause and effect
diagrams

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Straight Line Fit

m
xy [( x )( y ) / n
x [( x ) / n] 2 2

a y / n m( x / n )
y a mx
Where m=slope of the line and a is the intercept on the y axis

Besterfield: Quality Control, 8th ed.. 2009 Pearson Education, Upper Saddle River, NJ 07458.
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