Professional Documents
Culture Documents
Mysap Healthcare
Mysap Healthcare
Healthcare
Provider
Organization
4 Competition 3
Increased Patient
Expectations
1
Increased end
Limited Budgets
Lower TCO
2 Regulation /
Legal Requirements
4 3
one
Care Management Care Planning Clinical Care Care Documentation After Care Management
SAP for
Healthcare
brings clinical
processes,
patient service
and back
office together
4 3
as one
Focus Areas
Plan, set up, and administrate budgets
Increase transparency of cost and revenue
Reduce cost and increase efficiency, e.g.
Reduce process costs
Standardize clinical processes
Improve treatment efficiency
Optimize your revenue opportunities
buying.
Benefits
It supports you to cut your
inventories
It reduces your internal and
Pharmacist Physician
BENEFITS WITH S A P*
SAP for
Healthcare
brings clinical
processes,
patient
service and
back office
4 3
together as
one
Focus Areas
SAP for
Healthcare
brings clinical
processes,
patient service
and back
office together
4 3
as one
Competition
Increased Patient
Expectations
Focus Areas
Establish various information channels to patients,
e.g. phone, fax and Web
Extended ways of consumer focus and patient
interaction
Manage waiting lists effectively
Reduce patient waiting time
Prepare for (published) hospital benchmarks
Benefits
Patient friendly: Central
contact with access to all
information & services and
ability to get direct response.
Efficient: No need to route
through various departments
with involvement of physicians
and nurses
SAP AG 2002, Title of Presentation, Speaker Name 26
Manage Increased Patient Expectations: Solution
Benefits
Actual and Cost effective
through Content management
(requires no specialized IT
skills; multilingual)
User friendly: Direct access to
relevant information and
services
SAP for
Healthcare
brings clinical
processes,
patient
service and
back office
4 3
together as
one
Increased Patient
Competition
Expectations
Focus Areas
Collaborate actively with business partners, e.g.
establish referral management
Use open and integrative IT infrastructure
Specialize your services
Provide services centrally
Consolidate information
Consolidate information
Benefits
Low TCO
Benchmark against other
hospitals
Better Decisions
Benefits
Low TCO through integration
with back-end systems
Personalized ways of
communication
Better relationship with your
business partners
Higher occupancy / revenues
Benefits
Effectiveness through
seamless processes
Networked
Low TCO through one platform Software
or fewer interfaces.
Protection of earlier Role-Specific
investments through flexibility Enterprise Portal
in the choice of your partners,
e.g for database, archiving
solution
SAP AG 2002, Title of Presentation, Speaker Name 35
Manage Impacts of Competition:
In Our Customers Words
Care Management Care Planning Clinical Care Care Documentation After Care Management