TAKING

ORDERS AND
RECORDING
THEM
HOW A GUEST
ORDERS ROOM
SERVICE:
WRITTEN
PHONE
COMPUTER
SYSTEM
 Confirming the orders
Check the name and room number are correct
Clarify the details, the number of serves, where
is
service taking place, what the order is and what
equipment is
needed
Advise guests on dietary needs, if food items
have
 Recording the order
Enter the order into the
Hotels system
o Accuracy
o Information needed