1 Develop broad plan Yes 2 Identify team Yes 3 Develop detail plan Yes 4 Conduct preliminary research Yes 5 Identify benchmark partners No 6 Collect public data No 7 Analyse public data No 8 Identify current state Yes 9 Develop benchmark questions No 10 Develop new process No 11 Present new plan to council No 1
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QSM 350 117- GANTT CHART
QSMXXX 01072014 2014 The National Graduate School of Quality Management 22