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  • The Process Approach: ISO/TC 176/SC 2/N1290

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    Melanie Salcedo
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    This presentation from ISO/TC 176 SC 2 explains the process approach in ISO 9001:2015. The process approach involves systematically managing processes and their interactions to achieve intended results. All organizations use processes to set interrelated activities, transform inputs to outputs, and build in checks for continuous improvement. Using a process approach, an organization understands and defines its processes, integrates them into a system using risk-based thinking, and manages processes using the PDCA cycle of plan, do, check, act. Benefits include increased accountability, integration, and consistent results.

    Original Description:

    Process Approach Presentation for the new ISO 9001-2015

    Original Title

    ISO9001Process Approach Presentation

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    This presentation from ISO/TC 176 SC 2 explains the process approach in ISO 9001:2015. The process approach involves systematically managing processes and their interactions to achieve intended results. All organizations use processes to set interrelated activities, transform inputs to outputs, and build in checks for continuous improvement. Using a process approach, an organization understands and defines its processes, integrates them into a system using risk-based thinking, and manages processes using the PDCA cycle of plan, do, check, act. Benefits include increased accountability, integration, and consistent results.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    51 views10 pages

    The Process Approach: ISO/TC 176/SC 2/N1290

    Uploaded by

    Melanie Salcedo
    This presentation from ISO/TC 176 SC 2 explains the process approach in ISO 9001:2015. The process approach involves systematically managing processes and their interactions to achieve intended results. All organizations use processes to set interrelated activities, transform inputs to outputs, and build in checks for continuous improvement. Using a process approach, an organization understands and defines its processes, integrates them into a system using risk-based thinking, and manages processes using the PDCA cycle of plan, do, check, act. Benefits include increased accountability, integration, and consistent results.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 10

    ISO 9001:2015

    The process approach

    ISO/TC 176/SC 2/N1290


    1
    Purpose of this presentation

    To explain the process approach in ISO 9001:2015


    ISO/TC 176 SC 2/N1290

    2
    This presentation

    Developed by the ISO subcommittee responsible


    for ISO 9001

    Available for unrestricted public use


    ISO/TC 176 SC 2/N1290

    3
    What is the process approach?

    The systematic management of processes and


    their interactions to achieve intended results
    ISO/TC 176 SC 2/N1290

    4
    What is the process approach?

    All organizations use processes to:


    set interrelated or interacting activities
    transform inputs into outputs
    build in checks to meet objectives and
    promote continuous improvement
    ISO/TC 176 SC 2/N1290

    The process approach integrates processes


    into a complete system to achieve strategic and
    operational objectives
    5
    How do I do it?
    To use the process approach an organization
    should:
    understand and define the processes needed to
    meet its objectives
    recognize that the processes are unique to its
    own context
    ISO/TC 176 SC 2/N1290

    integrate all of the processes and their


    interactions into a system that utilizes risk-
    based thinking

    . 6
    Process approach and risk-based
    thinking

    The process approach incorporates risk-based


    thinking
    Risk-based thinking ensures risk is considered
    when establishing, implementing and
    maintaining a management system, each
    ISO/TC 176 SC 2/N1290

    process and each activity

    7
    The process approach and PDCA

    Processes can be managed using the PDCA


    cycle

    Plan set objectives and build


    processes necessary to
    deliver results
    Do implement what was planned
    Check monitor and measure processes
    ISO/TC 176 SC 2/N1290

    and results against the objectives


    Act take actions to improve results

    8
    What are the possible benefits?

    Increases accountability
    Increases ability to focus and link key processes
    Improves internal integration of processes
    Increases awareness of process performance for
    more consistent results
    ISO/TC 176 SC 2/N1290

    Better use of resources


    Improves customer confidence in the
    organization
    All of these add value for the organization
    9
    Additional information is available at

    www.iso.org/tc176/sc02/public
    ISO/TC 176 SC 2/N1290

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