& PFS

A Winning Partnership

Groups B17 & B18

The Infosys Growth

Rapid
Maintenance
Offshore Business Maturity
Contracts for End-to-End
Outsourcing Domain with a
Legacy Solutions
Model Excellence futuristic
Systems
outlook

Late 1980s Early 1990s Late 1990s 2010

Consulting Competency

Investments Investments Highly

Employment
in Infosys in Infosys Extensive Developed
of Highly
Education Learning and Management Competency
Experienced
and Research Development Support in Consulting
Consultants
Group Center Functions
Cost Benefit to PFS
Reengineering
Project
Assignment
$12.9 m

Data
Reduction In Correction
Cash Reserves Prevention
$1.4m Subroutine
$0.518m
$14.94m

Record
Benefit of Sole
Comparison
Sourcing
Algorithm
$24,000
$43,200
Key Performance Stats
PFS Maintenance Projects over Past Five Years

Infosys Result
PFS Target
Achieved

97.1% Requests 90% Requests

delivered with 0 Delivered with 0
defect defect

99.6% Requests 91.0% Requests

delivered on time delivered on time

99.9% Uptime on 94.0% Uptime on

Infosys Maintained Infosys Maintained
Systems Systems
Key Performance Stats
PFS Maintenance Projects over Past Five Years

Infosys Result
PFS Target
Achieved

3.2 Defects per 4.9 Defects per

1000 person hours 1000 person hours

98.1% Effort 83.0% Effort

Estimation Estimation
accuracy accuracy
 Proposition to PFS

-Experience from
Live Projects
Personnel in place - $100 K in Cost
Program Manager Savings/ Year Significant Cost
Rapidly Growing The Infosys Package Delivered
3 x Business Analysts Savings due to single
Consulting Implementation
Ariba Tech. Specialist - Familiarity with vendor end-to-end
Experience Methodology
Technical Analyst PFS Systems implementation
Product Specialist - Global Delivery
Centers for Quick
Service