Who are we?

 Manasi Dias  Rohini Pandey

Information Technology and Supply
Chain Management
Supply Chain Management (SCM) Systems

 What is supply chain management?

 What is SCM information system?

SCM Process
 Upstream
 Downstream
 Internal Supply chain processes
Bullwhip Effect
Occurs when slight demand variability is magnified as information
moves back upstream
SCM Methodologies
 SCM for a better World

 Management For A Better World.flv

II. Information Systems for SCM
Information Technology for
Supply Chain Management
 Software Systems

 Enterprise Resource Planning

-Supply Chain Management Systems (SCM)
-Customer Relationship Management (CRM)
 Off the shelf solutions

 Best of the breed

 Customized Solutions

 Infrastructure
 Wide Area Network
 Internet (for E-commerce: B2B, B2C)
ERP
Enterprise Resource Planning (ERP)
Systems
Major ERP Systems
 SAP R/3
 Oracle

 PeopleSoft

(have been merged by Oracle)

 Microsoft Dynamics
Supply Chain Systems
Supply Chain Management
(SCM) Systems
 Supply Chain Management
(SCM) Systems
 A typical SCM system might address the
following issues:

 Planning
 Vendor selection
 Manufacturing
 Logistics
CRM
Customer Relationship
Management (CRM) Systems
 What is CRM?
 E-CRM systems
 TMS
 What does Data Mining Do?

Explores Finds Performs

Your Data Patterns Predictions

Query, Reporting, Data Mining

Analysis
Why
What
How
Examples
 Sales Force.com
Hardware Considerations for
SCM systems
Intranet vs. Extranet
 Intranet is to use Internet technology and
protocol (TCP/IP) for the internal
communications
 Extranet is to use Internet technology and
protocol for the internal and suppliers’
communications
Network Infrastructure: Wide
Area Networks (WANs)
 Cost
 Change in Processes
 Switching costs
 Global Consideratons

 Time differences
 Language issues
 Currency exchange rates
 Tax
 Different accounting systems
 Internet and security restrictions
 Culture and religion holidays
 Understand Business Processes

 Off the shelf

 Single Solution
 Customization- inhouse / outsourced
 ‘Best of the breed’
Enjoy!
 Ace Ventura Delivery Scene.mp4