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Quality Management - Induction: Asia Pacific - Surface Products
Quality Management - Induction: Asia Pacific - Surface Products
QM Induction Slide 2
1. What is Quality?
QM Induction Slide 3
1. What is Quality?
Our customers, our management and our employees confidence in our ability to
deliver expected quality, products and services
through a cost efficient operation
QM Induction Slide 4
2. Quality scope
Quality consists basically of 4 main areas:
Product quality
Technical quality of our products and documentation
Project quality
Secure contractual requirements are fulfilled
Process quality
Efficient implemented processes and systems
People and culture
Behaviour, attitudes, culture and competence
QM Induction Slide 5