MFO - MANAGEMENT FOCUSED

ON THE OPERATOR
 GBS - Gerdau Business System
Macroprocesses of the business

Metlicos
Macroprocess Processes

Safety
e Vendas MFO
Industrial
Environment
Quality of Product
Maintenance
Suporte
Investments

Manuteno
The MFO is inserted in the industrial processes as shown in the
matrix above, except Investments, as well as in other processes of
HR and Management Systems.
 DEMANDS

PRODUCTION, SAFETY,
PROCESS STABILIZATION,
FACILITATOR QUALITY, MAINTENANCE,
TRAINING , ENVIRONMENT STANDARDIZED
MANAGEMENT
OTHERS...

PROCESSES UNDER MFO:

Safety
Quality Mixture
Standard Audit Environment/5S
Production Failure Analysis
Routine Equipment Care Costs
OPERATORS
Personnel Training

MULTIPLIERS TURNING EVERY THREE YEARS*

* Six months for Safety
 SELF MANAGED TEAMS OPERATIONAL CELLS
A LITTLE OF OUR HISTORY

The evolution of our working practices

Leadership training New evaluation

Meetings with for multipliers (GBS)
coordinators 2nd Multipliers
1st Multipliers Meeting
Consolidation of Meeting
the 11 systems

Teamwork
WT to improve Training II
MFO Cell
MFO/
Structure Multipliers 2007
Teamwork
AEP Training
2006
Traditional
Administration
2005
1999 2001
1997
 EVOLUTION OF THE SELF-MANAGEMENT

WITHOUT WITH MFO

MFO
Manager
DEPT. MANAGER

DEPT. SUPERINT.
Support Facilitator
Cell
SUPERVISOR

SHIFT SUPERVISOR SHIFT SUPERVISOR Cell

OPERATOR OPERATOR OPERATOR

MANAGEMENT FOCUSED ON THE OPERATOR - STRUCTURE

Example of Rolling Mill 2 Management Structure:

Multipliers
Re-heating Mill Finishing End
Personnel Marlon Adriano Ozi
Costs Same from the Mill Marco Antonio Gilmar
Quality Same from the Mill Jorge Porto Rogrio Ricardo
Rafael S.- Cristian P.
REC Eder Pimenta- Ilton - Almir
Maurcio - Rusch
Training Same from the Mill Claudio Marcos Vasconcelos
SYSTEMS

Alexandre - Rogrio P.
Production Same from the Mill Same from the Mill
Cristiano - Luciano
Srgio - Nei - Pablo Salvador - Jorge P. Luis Fernado - David
Safety
Gilberto Adriano - Claudio Paulo Rogrio - Olavo
Std. Audit Antonio Silva Claudio Marcos Vasconcelos
Failure Analysis Same from the Mill Almir Olavo
Environment Antonio Silva Ilton Naelton
Mixture Ricardo Alexandre Ozi
N. Multipliers 8 12 13
Total Labor - 75 Total Multipliers - 33

44%
 MFO DRIVERS

1. Involve and develop operational teams

2. Make the management system to reach the Operators
3. Know-how of process control e preventive behavior
 SELF MANAGEMENT - STRUCTURE

SELF MANAGEMENT
LEADERSHIP

TEAM WORK
TRAINING

MANAGEMENT METHODOLOGY
MFO FOLLOW-UP
Meetings

1. Monthly meetings of MFO Work team

1. Formed by managers of main departments, training
analysts and coordinators of the 11 systems
2. Department MFO meetings, with participation of managers
and coordinators
3. Communication meeting of the cells
MFO FOLLOW-UP
Meetings
1. Monthly meetings of MFO Work team

Fixed subjects:
Actions for the year
Results
Pending Issues
 MFO FOLLOW-UP
Meetings
2. Department MFO meetings, with participation of managers and coordinators

Twice a year in each department

MFO FOLLOW-UP
Meetings
3. Communication meeting of the cells

Facilitator and
Multipliers
present their
results to the
team
 MFO KPI

Level of self-management

Percentage
obtained from
monthly
evaluations by
managers
See form
MFO KPI