Hillcrest Caf

Team Assembly Breakfast & Training

Series 2016 - 3
The Right Attitude

Adaptability
Teachable
Emotionally Secure
Creative
Service Minded
Objectives:

To be one body. (1 Corinthians 12:12-27)

To have a unified goal - Hillcrest Caf Breakthrough
To address operational concerns Improve, Enhance &Develop
To address relational concerns To be united in Christ
To prepare and plan ahead Planting good seeds and carefully watch them
grow
 Goals:
Ultra-immediate Goal:
Increase Sales
Lower the Expenses

Immediate Goal:
Hillcrest Caf Malingap to be self sustaining
Pay regular bills, salaries on time and support the ministry side of the caf as well

Long Term Goal:

Hillcrest Caf to be a leading coffee shop in the industry, spreading the good news to
more and more individuals (beatstarbucks).
To grow together as a team in the knowledge of God, in having faith, in trusting and
serving Him.
To bring numerous souls to Christ through the Caf.
Updates:

Cashier & Shift Manager Duties

Dishwashing
Name is the Key
Kitchen Officer : Checklist, Inventory: Keeping everything
fresh
Sauce Standardization Key Persons
New Products: Avocado, Guyabano & Mangoyabano
Maintenance and Cleanliness

Checklist
CR - Dry
Trash Bin
Rags
Personnel

Health Card
Attendance, Overtime & Schedule
Salary and Salary Discrepancies
Uniforms
Crew of the Month
Present Your Product!

Name
Ingredients
Preparation
Taste, Benefits and others
Upselling:

Keep upselling recommendations limited

Bundling Breakfast Promos
Know Your Customers

* apply the rule of 10,000

Operations - Sales
Upselling and Selling Rewards
AM Shift Quota: 3,500 50pesos per staff
4,500 100 pesos per staff
5,500 150 pesos per staff

PM Shift Quota: 4,500 50 pesos per staff

5,500 - 100 pesos per staff
6,500 150 pesos per staff
Earn as much as 3,600 pesos more!
How?
Perfect Ambience, Short Waiting, Excellent Product, Best Customer Service
Goal Keeping

Be Consistent
Colossians 3:23