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BUSCOM Session 1 - Introduction
BUSCOM Session 1 - Introduction
BUS520M
Session 1
Session 1
Self-Introduction
Course Orientation
What is
Communication?
Introductory Exercise
The ABCD of Effective
Writing
Closing Lasallian Prayer
Leader: Let us pray the Lasallian prayer.
Class: I will continue, o my God, to do
all my actions for the love of You.
Leader: St. John Baptist De La Salle
Class: Pray for us.
Leader: Live, Jesus, in our hearts
Class: Forever!
Self-Introduction
Name and nickname
College or university
and degree
Number of term(s) in the
MBA, MBA-JD or PGDM
program
Your organization
Your position
Course Orientation
Class Syllabus
What is communication?
Communication is the process of
sending and receiving messages
Sender (idea)
Message (encoded)
Channel (transmission format)
Receiver (decodes)
Feedback (reaction)
The Communication
Process
6 Barriers
2 Message
3 Channel
1 Sender 4 Receiver
Common field
Field of Experience of Experience
Field of Experience
5 Feedback:
Verbal
Non-verbal
Basic Communication Skills
Listening
Speaking
Reading
Writing
Brevity
Concise
The ABCD of
Effective Writing
Clarity Dignity
Clear Courteous
Coherent
Considerate
Consistent
Concrete
Why should we learn
how to speak and write well?
A large part of your
competence on the job
is measured by your oral
and written abilities.
Quantity does not equal
quality in business
communication.
Excessive verbiage
wastes everyones time.
Why should we learn
how to speak and write well?
Write the way you
talk, so that you
sound more natural.
Always keep your
readers (or
audiences) interests
in mind so that your
communication is to
the point.
Class Officers
1. President
2. Vice-President
3. Secretary
4. Treasurer
5. PRO
End of Session 1