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Southwest Airlines - Case Study: V Arvindkalyan Meghanakavali Goutamreddy Vydehichinta Tejaswibonda
Southwest Airlines - Case Study: V Arvindkalyan Meghanakavali Goutamreddy Vydehichinta Tejaswibonda
Southwest Airlines - Case Study: V Arvindkalyan Meghanakavali Goutamreddy Vydehichinta Tejaswibonda
V A R V I N D K A LYA N
M E G H A N A K AVA L I
G O U TA M R E D D Y
V Y D E H I C H I N TA
TEJASWI BONDA
Will Southwest sustain its growth and
market share?
Started as an intra-state airlines operator with a low budget philosophy and single aircraft type,
Southwest reported profits at a time when even major players of the industry went into losses
Frequent flights
Great work culture
Low turnaround time
Stocks options to
employees Avoiding third party
reservations
Ownership to each
employee Moving away from
hub-spoke
Employee Operational
friendly Efficiency
Internal ticketing model, not available to travel Widely available across the internet
agents
Not hub and spoke
Airlines followed standard route system
Downsides
oOverconfidence
oImitation by other airlines
oDiseconomies of Scale
oDilution in culture as the company grows