Professional Documents
Culture Documents
Behavior Safety
Behavior Safety
SafetyonCall
SafetyonCall
OBJECTIVES TODAY
SafetyonCall
WHY SAFETY PROGRAMS DO NOT WORK
SafetyonCall
FALLACIES OR REALITIES IN SAFETY FABLES?
SafetyonCall
CORE ELEMENTS IN SUCCESSFUL SAFETY PROGRAMS
SafetyonCall
SAFETY INTERVENTION STRATEGIES (BY NSC)
SafetyonCall
BEHAVIOR BASED SAFETY WHAT IS IT?
SafetyonCall
BEHAVIOR BASED SAFETY WHAT IS IT NOT?
SafetyonCall
INTERVENTIONS
Engineering Controls
SafetyonCall
TRADITIONAL HIERARCHY OF SAFETY
Interventions Included:
Attempts to eliminate the hazard.
Having employees work around the hazard.
Guarding or warning employees about the hazard.
Training employees to deal safely with the hazard.
SafetyonCall
SAFETY MANAGEMENT SYSTEM INTERVENTIONS
7 Components:
1. Management leadership 5. Safety review & improvement
Vision, values, commitment A Plan / Do / Check / Act process
Safety goals & objectives Accident investigation process
Costs of safety performance Safety audit / inspection process
2. Responsibility & accountability 6. Safety training
Defined for management & Based on needs assessments
employees Designed & presented effectively
Accountable for performance For both management &
employees
3. Safety organization Results in observable changes in
Safety committees behavior on the job
Safety staff resource
Safety budget 7. Safety communications
Internal & external
4. Safe work practices & procedures Appropriate for audience
General & job specific Effectiveness of communication
Housekeeping methods
Contractors
Emergency
SafetyonCall
IF SAFETY INTERVENTIONS ARE EFFECTIVE
SafetyonCall
BUSINESS IS BEHAVIOR
SafetyonCall
SUGGESTED BBS PROCESS
SafetyonCall
OBSERVATIONS, FEEDBACK & DATA COLLECTION
SafetyonCall
USE PRIOR EXPERIENCE DATA TO TARGET
JOBS FOR OBSERVATION
SafetyonCall
DEFINE CRITICAL BEHAVIORS
WHAT IS SAFE & WHAT IS AT RISK?
SafetyonCall
OBSTACLES TO SUCCESS:
SafetyonCall
KEYS TO SUCCESS
SafetyonCall
HUMAN BEHAVIOR
Is a function of:
Activators (what needs to be done)
Competencies (how it needs to be done)
Consequences (what happens if it is done)
SafetyonCall
HUMAN BEHAVIOR
Is both:
Observable
Measurable
SafetyonCall
ATTITUDES
SafetyonCall
ABC MODEL
SafetyonCall
DEFINITIONS
SafetyonCall
EXAMPLES OF ACTIVATORS
SafetyonCall
DEFINITIONS
SafetyonCall
EXAMPLES OF BEHAVIOR
SafetyonCall
DEFINITIONS
SafetyonCall
EXAMPLES OF CONSEQUENCES
SafetyonCall
CONSEQUENCES HOW WOULD YOU VIEW THEM?
Sunbathing
Aggressive Drivers
SafetyonCall
ONLY 4 TYPES OF CONSEQUENCES:
SafetyonCall
CONSEQUENCES INFLUENCE BEHAVIORS BASED
UPON INDIVIDUAL PERCEPTIONS OF
{
Magnitude - large
Significance - positive or negative or small
Impact - personal
or other
Timing immediate or future
Consistency certain or uncertain
SafetyonCall
BOTH POSITIVE (R+) & NEGATIVE (R-)
REINFORCEMENT CAN INCREASE BEHAVIOR
SafetyonCall
Good safety suggestion
R+ Joe! Keep bringing em
up!
R-
SafetyonCall
THE EFFECTS OF POSITIVE REINFORCEMENT
P
e
R+
r
f
o
r
m
a
n
c
e
Time
SafetyonCall
BOTH PUNISHMENT & EXTINCTION
DECREASE BEHAVIOR
SafetyonCall
You bonehead!! You can kiss that
bonus for this year good-bye....
Punishment and take a few days off without
pay!!!
Extinction
SafetyonCall
THE EFFECTS OF PUNISHMENT
P
e Punishment
r
f
o
r
m
a
n
c
e
Time
SafetyonCall
THE EFFECTS OF EXTINCTION
P
e
r Extinction
f
o
r
m
a
n
c
e
Time
SafetyonCall
IF YOU SEE THIS TYPE OF PERFORMANCE CURVE YOU
CAN BET MANAGEMENT, BY NEGATIVE REINFORCEMENT
IS THE PREDOMINANT MANAGEMENT STYLE
P
e
r
f
o
r
m
a
n
c
e
Time
SafetyonCall
WHAT EMPLOYEES WANT
A Safe Workplace
A Positive Workplace
To Take Care of One Another
To Stop the Hurt!
SafetyonCall
WHAT MANAGEMENT WANTS
SafetyonCall
WHY IS ONE SIGN OFTEN IGNORED AND THE OTHER
ONE OFTEN FOLLOWED?
SafetyonCall
IF YOU WANT TO KNOW WHAT PEOPLE FIND TO BE
REINFORCING
SafetyonCall
THE BEHAVIOR BASED SAFETY CHALLENGE
SafetyonCall
A VALUES-BASED PROCESS
SafetyonCall
AVOID THE FOLLOWING HEADLINE
SafetyonCall
WHY DO WE NEED TO CHANGE?
If you do what youve always done, youll get what you always
got!
- W. Edwards Deming
SafetyonCall