Ramakrishna

Roll No:2146-16-672-092
 Voluntary group of employee and supervision
8 10 members
Quality Circle works on the basic of a continuous & on
going process in an organization.
In 1960s first quality circle develop.
Developed in japan , it spread to more than 50
countries.
wherever they are , human beings are human beings
. ishikawa wrote this book in a 1980 perface to the
english translation of the koryo.
Middle and upper management the parent teacher.
 INTRODUCTION
People are the greatest assets of an
organisation, Because, through people all others
resources are converted into utilities. However,
management of People Resources has always been a
vexed problem ever since the beginning of organized
human activities. A number of managerial response
have been developed to answer this question
 Quality circle is a small group of 6 to 12
employees doing similar work who voluntarily
meet together on a regular basis to identify
improvement in their respective work areas
using various techniques for analyzing and
solving work related problems coming on the
way of achieving and sustaining excellence
leading to mutual upliftment of employees as well
as the organization. It is a way of capturing the creative and
innovative power that lies within the workforce
 The concept of Quality Circle is primiarily based upon
recoginition of the value of worker as a human being, as
someone who willingly activities on his
job,intelligence,experience,attitude and feelings. It is based
upon the human resources management considered as one
of the key factors in the improvement of product quality &
productivity.
Quality Circle concept has three major attributes: Quality
Circle is a form of participation management.
Quality Circle is a human resources development technique.
Quality Circle is a problem solving technique.
 Employees want to do a good job.
Employees want to be recognized as intelligent and interested
who like to participate in decision making issues.
Employees want to be better informed about organizational goals
and problem.
Employees want to recognition and responsibility and a feeling of
self esteem.
 Change in attitude

Self Development

Development of team spirit

Improved organizational
culture
 Quality circle is a form of participant management.
Quality circle is a human resources development
technique.
Quality circle is a problem solving technique.
 Rise organization morale
Inspire more effective team work
Promote job involvement
Create problem solving capability by members of
QCs themselves
Promote personal and leadership development
Improve communication within the organization
Promote cost reduction
Increase employees motivation
 Improvement of internal personal relationship
Self confidence was developed in solving more
complex problem related to the production.
A good team work was achieved among the workman.
Material wastage was minimize as a result heavy
monetary gain was obtained.
Quality circles are not limited to manufacturing firms .