The Art of Public Speaking Chapter 19

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3-12 people assembled for
specific purpose

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Formed to
solve
problem

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McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Influencing group to help
achieve goals

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
 Implied
Emergent
Designated

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McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Member to whom others
refer because of rank,
expertise

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Member who emerges as
leader during deliberations

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Member elected or
appointed as leader

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
 Procedural
Task
Maintenance

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Routine housekeeping
actions necessary for
conducting group business

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Substantive actions
necessary for group to
complete task

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Communicative actions that
maintain relations in group

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
 Commit to group goals
Fulfill individual assignments
Avoid interpersonal conflicts
Encourage full participation
Keep discussion on track
McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Unstated individual goals that
may conflict with group goals

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Five-step method for directing
discussion

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McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
 Define problem
Analyze problem
Establish criteria for solutions
Generate potential solutions
Select best solution

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Whether specific course of
action should or should not
be taken

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
 Guidelines:
Make clear, specific
Phrase to allow for many
answers
Avoid biased questions
Pose single question
McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Ineffective:
What should be done about
fraudulent charities?

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
More effective:
What should the
government do to control
the activities of fraudulent
charities?

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Ineffective:
Should the city build a new
elementary school?

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
More effective:
What steps should the city take to
deal with increasing enrollment in
the elementary schools?

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Ineffective:
How can we keep the
campus bookstore from
ripping off students?

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
More effective:
What changes, if any, should
be made in the pricing
policies of the campus
bookstore?

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Ineffective:
What revisions should the
college consider in its
admissions requirements and in
its graduation requirements?

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
More effective:
What revisions should the college
consider in its admissions
requirements?
More effective:
What revisions should the college
consider in its graduation
requirements?
McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Decision acceptable to all
members

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
 Oral report
Symposium
Panel

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McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Speech presenting groups
findings, decisions, etc.

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Public presentation in which
people give speeches on
different aspects of topic

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.
Structured conversation
among people in front of
audience

McGraw-Hill Education The Art of Public Speaking, 12th Edition 2015 Stephen E. Lucas. All rights reserved.