OPERATIONS MANAGEMENT

COMPANY PROFILE FEDEX

 History of Federal Express
 Founded in June 1971, by
Frederick W. Smith

 “Federal” nationwide economics

“Express” means speed.

 The headquarters changed from

Little Rock to Memphis
Timeline of Federal Express


 Facts
 Employees 280,000

 More than 220 countries & territories

 654 aircraft; 375 airports served worldwide;

over 80,000 motorized vehicles

 Revenue in FY 2016-17 US$50.365 billions

 More than 7.5 million shipments /day

 SCAC codes

The Standard Carrier Alpha Code (SCAC) is a unique

code used to identify transportation companies. It is
typically two to four alphabetic letters long. It was
developed by the National Motor Freight Traffic
Association in the 1960s to help the transportation
industry for computerizing data and records
Timeline of Federal Express

1978
Listed in New York Stock
Exchange, ticker symbol FDX
Timeline of Federal Express
1981
Overnight letter service
International service in Canada
First hub at Memphis Int’l Airport
1983
First U.S. company to reach revenues of $1
billion
 Fedex

 Unique events
 Quality Standards
 Packaging & Solutions
Consumer Perception

 Convenience
 Reliable brand
 Trust worthy
 Safety
 Customer
friendly