Professional Documents
Culture Documents
Groups & Work Teams
Groups & Work Teams
Groups & Work Teams
• GROUP:
– Two or more individuals interacting and
interdependent, who have come together to achieve
particular objectives
• FORMAL GROUP:
– Defined by the organization’s structure with
designated work assignments establishing tasks
• INFORMAL GROUP:
– Alliances that are neither formally structured nor
organizationally determined
– Appear naturally in response to the need for social
contact
– Deeply affect behavior and performance
Formal Groups Informal Groups
Command Group Interest Group
A group composed of the Members work together to
individuals who report attain a specific objective
directly to a given with which each is
manager concerned
Task Group Friendship Group
Those working together to Those brought together
complete a job or task in because they share one or
an organization but not more common
limited by hierarchical characteristics
boundaries
Security
Status
Self-esteem
Affiliation
Power
Goal Achievement
It explains why people form groups.
Social identity theory proposes that people have
emotional reactions to the failure or success of
their group because their self-esteem gets tied
into the group’s performance. When your group
does well, you bask in reflected glory and your
own self-esteem rises. When your group does
poorly, you might feel bad about yourself, or you
might even reject that part of your identity.
Social identities help people reduce uncertainty
about who they are and what they should do as
well as where we fit in with other people.
Socialidentities have a negative side in the
form of in-group favoritism.