QUALITY ASSESSMENT SYSTEM

IN CONSTRUCTION
(QLASSIC) AWARENESS COURSE

ORGANIZED BY CIDB MALAYSIA

ICE BREAKING

18/9/2013 2
 TIME TITLE OF PRESENTATION
9.00 AM – 10.00 AM SESSION 1 (1 hour)
*INTRODUCTION & COURSE OBJECTIVE*
1) Introduction
2) Definition
3) CIS 7:2014 Background
4) Purpose of QLASSIC
5) Assessment Scope
6) Assessment Objectives
7) Assessment Principle
8) Assessment Approach
9) QLASSIC Score Calculation
10) Building Categories
11) Component of Building Categories
12) Component /Elements
13) Sampling
14) QLASSIC Assessment Tool
15) Samples – QLASSIC Assessment Report/Certificate
16) QLASSIC Average Score and Statistics

10.00 AM – 10.30 AM TEA BREAK

10.30 AM – 1.00 PM SESSION 2 (1.5 hours)
(time to be discussed STRUCTURAL WORKS
later..) Weightage, Sampling, Assessment,In-situ RC Structures, Concreting
Assessment, Pre-Cast, Structural Steel Work, Assessment for M&E
Works,
1.00PM – 2.00 PM SESSION 3 (2 hours)
*ARCHITECTURAL WORKS ASSESSMENT
18/9/2013Architectural Works (AW) Component,Weightage Distribution 3

&Allocation,Architectural Works Sampling Guideline,Architectural Works

 TODAY’S
TIME
TENTATIVE PROGRAMME
TITLE OF PRESENTATION
9.00 AM – 10.00 AM SESSION 1 (1 hour) – Hassan, Mukhtar, Salina
*INTRODUCTION & COURSE OBJECTIVE* Definition, Scope,
Introduction, & Purposes of QLASSIC, Assessment Objective &
Principles, CIS 7:2014 Background, Scope of Assessment Approach
,QLASSIC Score Calculation, Buildings Categories, Component of
Building Categories, Component /Elements, Sampling, Basic
Assessment Tools
10.00 AM – 10.30 AM TEA BREAK
10.30 AM – 1.00 PM SESSION 2 (1.5 hours) – Laxana, Anuar, Jega
(time to be discussed STRUCTURAL WORKS
later..) Weightage, Sampling, Assessment,In-situ RC Structures, Concreting
Assessment, Pre-Cast, Structural Steel Work, Assessment for M&E
Works,
1.00 PM – 2.00 PM SESSION 3 (2 hours) – Sharin, Azam, Zahari
*ARCHITECTURAL WORKS ASSESSMENT
Architectural Works (AW) Component,Weightage Distribution
&Allocation,Architectural Works Sampling Guideline,Architectural Works
Element,Architectural Works AssessmentTools, CIS 7 Requirement for
Architectural Works, Assessment for External Works
2.00 PM – 3.00 PM SESSION 4 (1 hour) – Joshua, Lau, Ibrahim
M&E WORKS Weightage, Sampling, Assessment,In-situ RC Structures,
Concreting Assessment, Pre-Cast, Structural Steel Work, Assessment
for M&E Works,
SESSION 5 (0.5 hour) – Rastam, Fauzi, chuang
18/9/2013
EXTERNAL WORKS 4
Architectural Works (AW) Component,Weightage Distribution
 PART 1 - INTRODUCTION

Quality Assessment System for Building Construction

Works or QLASSIC is an independent method to
assess and evaluate primarily on the quality of
workmanship of building projects based on this
standard.

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 COURSE OBJECTIVES
1. To impart basic knowledge:

- QLASSIC assessment processes on sampling / site

assessment / score calculation.
- CIS 7:2014 requirements on workmanship quality,
tolerances & procedures for building construction
work assessment.

2. To provide guidance in interpreting quality standards for

building components and elements in CIS7:2014

3. To assist in understanding the QLASSIC Score

4. To share and encourage good practices QLASSIC

assessment based on the standard

5. Understanding the full benefits of QLASSIC to contractors,

developers and end-users
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 QLASSIC : Introduction

an independent method to assess and evaluate the

workmanship quality of construction works based
on the relevant approved standard.
Construction works (520 Act) – building, road, bridge,
dam, railway, drainage etc

However CIS 7: 2014 is QAS meant only for

Building Construction Work

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 CIS 7 :2014 - Definition
• Approved standards
Approved standard shall mean standard specified by the qualified
person for the project.
• Competent person
A person who possesses a valid certificate from an accredited
institution.
• Component
General building works are divided into four different components:
structural, architectural, mechanical
and electrical (M&E), and external works.
• Elements
A subdivision of a component, for example concrete for structural
works, tile finishing for architectural
works, drains for external works, performance for M&E works and
others.
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 CIS 7 :2014 - Definition
• QLASSIC
An acronym for quality assessment system in construction.

• Qualified person (QP) or principal-submitting-person

(PSP)
A QP as defined in the Uniform Building By-Laws 1984
(Amendment 2007). Hereon, wherever QP
appears in this document, it also refers to PSP.

• Superintendent Officer (SO)

The SO shall be the person appointed to administer the
contract during construction.
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CIS 7 : 2014 - BACKGROUND
Malaysia, through CIDB, began to
explore the suitability of a quality
assessment system in 1996, which led to
the introduction of QLASSIC Guideline.

The Guideline was later upgraded to CIS,

which was launched on 30 Nov 2006.The
implementation began in early 2007.

CIS 7: 2006 was reviewed in accordance

to the needs of the industry, which led
CIS 7:2014, launched in 30 October 2014

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 CIS 7 :2006 - BACKGROUND (Cont.)
CIS 7:2014 was developed by CIDB’s Technical Committee,
comprising representatives from relevant stakeholders of the
industry
- Jabatan Kerja Raya Malaysia
- Kementerian Kesejahteraan Bandar, Perumahan dan Kerajaan Tempatan
- Persatuan Kontraktor Melayu Malaysia
- Master Builders Association Malaysia
- Association of Consulting Engineers Malaysia
- Real Estate and Housing Developers’ Association Malaysia
- Pertubuhan Akitek Malaysia
- Royal Institution of Surveyors Malaysia
- National House Buyers Association of Malaysia
- Malaysia Air-Conditioning & Refrigeration Association
- The Electrical and Electronic Association of Malaysia
- Persatuan Pengilang, Pembekal, Kontraktor, Industrial Elektrik, Elektronik, Mekanikal dan ICT
Melayu dan Bumiputra Malaysia
- Guild of Bumiputra Contractors Berhad
- Canaan Building Inspection Sdn Bhd
- Sime Darby Property Berhad
-Sunway Integrated Properties Sdn Bhd
- Universiti Sains Malaysia
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 CIS 7 :2006 - BACKGROUND (Cont.)
This standard specifies requirements (acceptable standard) on
the quality of workmanship and assessment procedures for
building construction work.

This standard is expected to reduce contentious disputes

between architects, engineers, clients and builders with regard
to what constitutes acceptable quality as well as to ensure that
the interest of the public is safeguarded.

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 The purpose of QLASSIC

provides the industry with a standard, which is

independent & objective, as to assess and measure
the workmanship quality of building projects.

stakeholders are able to benchmark their performance

on workmanship quality against the industry
standards.

serves as a workmanship quality yard stick for the

construction industry.

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 Assessment Scope
QLASSIC quality of workmanship sets the standard
for all elements of building construction

When an assessed item does not comply with the

corresponding quality standards, it is considered
to have failed and an “X” will be noted in the assessment
form. Likewise a “√” is given for an item
meeting the given standards. A “NA” will be given to
indicate that the item is not applicable. The score
is computed based on the number of “√” over the total
number of items assessed.
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 Assessment Scope
QLASSIC assessment is carried out via on-site
inspection and field testing, excluding works such as piling,
foundation and substructure works

Assessment is carried out strictly one time only. Any

construction project which undergoes rectification
after an assessment will not be re-evaluated.
CIS 7 does not take into account:
- material quality
- design aspects
- aesthetic preference
The objective of this principle is to encourage all
parties to “doing things right the first time and every
time”
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 Assessment Scope

Verify compliance of elements

against the
requirement & tolerance in CIS 7
(where applicable)

no
Comply X

yes

√
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 Assessment Scope

Who can apply?

 Project Owners – Individual owners who commission the
construction of their own building such as bungalows, commercial lot, etc

 Property Developers
 Main Contractors
 Principal-submitting-person (PSP)/Superintendent
Officer (SO)

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 Assessment Scope

Assessment Assessment
Option 1 Option 2
i) Architectural works i) Structural works
ii) Basic M&E fittings ii) Architectural works
iii) External works iii) M&E works
iv) External works

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 QLASSIC Assessment Process

START

- applicants to submit APPLICATION

application form to CIDB
- RM 500 per-applicant.
(Start in June 2011) – to be CIS 7:
ASSESSMENT - architectural work
decided later…
SCOPE - structural work
- assessors to calculate the - M&E work (Basic M&E)
nos. of samples to be - external work
assessed based on the SAMPLING
sampling guideline specified
in the standard
- qualified & independent assessors
- location of samples are to be ON SITE are to carry out the assessment
predetermined & marked in ASSESSMENT
the construction drawing - quality of workmanship are based
on requirements specified in the
- CIDB to issue the standard
QLASSIC score (%) on RESULT
- assessment checklist
project basis

END
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 Assessment Objectives
QLASSIC was designed and developed to enable the user to achieve
any of the following objectives:

a) to benchmark the level of quality of the construction industry in

Malaysia
b) to have a standard quality assessment system for quality of
workmanship of building projects
c) to assess quality of workmanship of a building project based on
the industry’s acceptable standards
d) to evaluate the performance of contractors based on quality of
workmanship
e) to compile data for statistical analysis

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 Assessment Principle
1. Independent assessment:
Assessments shall be carried out by independent
assessors who are accredited and regulated by CIDB.
2. Pre-determined & statistical sampling:
a) to refer to the sampling guideline specified in the
standard.
b) prior to site assessment, assessors are to
determine the sampling size and locations.
c) for building projects, the sample size for
Architectural Works is calculated based on the
gross floor area (GFA) of the project.

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 Assessment Principle
3. Guided site assessment:
a) to refer to quality standards specified in the
standard.
b) to verify the compliance of the constructed
elements against the standard’s requirements.
4. First-time assessment:
a) no re-scoring of works that are rectified or
repaired after the assessment
b) to encourage industry players, particularly the
builders/ contractors to “doing things right the
first time and every time”.

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 Assessment Approach

1. AW, EW, Basic M&E Fittings assessment takes

place upon project completion (with CPC) and prior
to handing over.
2. Structural and M & E works assessment takes place
during construction.
3. Applicant to declare readiness of project.

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 Assessment Approach
4. Independent assessors:
• to avoid any conflict of interest.

5. Statistical sampling:
• Impractical to conduct full assessment
• generally the number of samples that
need to be assessed is calculated based
on the floor area of the project.

6. One-time check only:

• no re-scoring of works that are rectified
or repaired after the assessment

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 QLASSIC Score : Calculation

Score of every element (%)

= No. of Compliances X weightage allocated
No. of Check

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 QLASSIC Score : Calculation
 Structural works score (%)
= total score for all Structural works element
 Architectural works score (%)
= total score of all Architectural works element
 M&E works score (%)
= total score of all M&E works element
 External works score (%)
= total score of all External works element
The cumulative score of every component will give the
final QLASSIC Score (%) for the project
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 Building Category
The 4 types of building category are as follow:
Category A - Landed Housing - Detached, semi-detached, terrace and
cluster houses.
Category B - Stratified Housing - lats, apartments, condominiums,
service apartments, small office home office (SOHO) and town houses.
Category C - Public Building/commercial/industrial buildings without
centralised cooling system)- Office buildings, schools, factories,
warehouses, workshops, hangers, small office flexible office (SOFO),
small office virtual office (SOVO), religious buildings, stadiums,
community halls, hospitals, airports, universities, colleges, police
stations, etc
Category D Public Building/commercial/industrial buildings with
centralised cooling system)- Office buildings, schools, factories,
warehouses, workshops, hangers, small office flexible office (SOFO),
small office virtual office (SOVO), religious buildings, stadiums,
community halls, hospitals, airports, universities, colleges, police
stations, etc
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 Weightage Allocation:
Component & Building Category
Option 1
Component Residential Building Non-Residential Building
Category A Category B Category C Category D
Landed Stratified housing Public/Commercial/ Public/Commerci
housing (%) Industrial Building al/Industrial
(%) (%) Building
(%)
Architectural 70 60 55 50
works
External 10 10 10 10
works
x x x x
M&E Fittings
Total score 100 100 100 100
Note: 28
Category C is without centralised cooling system, Category D is with centralised cooling system
 Weightage Allocation:
Component & Building Category
Option 2
Component Residential Building Non-Residential Building
Category A Category B Category C Category D
Landed housing Stratified housing Public/Commercial/ Public/Commercial/Indust
(%) (%) Industrial Building rial Building
(%) (%)

Structural works 15 20 20 20

Architectural works 70 60 55 50

M&E works 5 10 15 20
External works 10 10 10 10
Total score 100 100 100 100
Note:
Category C is without centralised cooling system, Category D is with centralised cooling system
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 Weightage Allocation:
Component/ Element

• Weightage for each component or sample

location is allocated & distributed according to
its aesthetic consideration & cost proportion.

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 Sampling

1. Samples are to be determined prior to each

assessment and shall be distributed as uniformly
as possible throughout the project.

2. All locations are to be made available for the

assessment by the applicant.

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QLASSIC Basic Assessment Tool

Tapping Rod
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 Basic Assessment Tool

Spirit Level (1.2 m length) Spirit Level (45 cm length)

33
QLASSIC Basic Assessment Tool

L-square (300mm X 200mm)

34
QLASSIC Basic Assessment Tool

Steel Measuring Tape

35
QLASSIC Basic Assessment Tool

Steel Wedge

36
QLASSIC Assessment Tool
Steel Gauge

37
QLASSIC Basic Assessment Tool
Angle mirror

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 Example: QLASSIC Assessment Report
contains info on:
- project details
- assessment details (date)
- AW/ EW/ B M&E F score &
QLASSIC score

Sample of certificated need to be changed….

39
 Example: QLASSIC Certificate
 contains information on:
- project owner/ developer details
- main contractor details
- date of assessment
- total score or QLASSIC score (%)
 QLASSIC score
- quantify the workmanship quality
of a construction project.
- indicates the level of quality of a
construction project.
 for this example, QLASSIC score of
69% means that 31% of the items
assessed did not comply with CIS
7:2006.
Sample of certificated need to be changed….
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 QLASSIC : Statistic Average Score

Statistic to be updated by CIDB

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 QLASSIC : Statistic Score

Statistic to be updated by CIDB

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 QLASSIC Statistic
1. Based on CIDB data, since end of 2006 till 31
December 2014, altogether 376 project have been
assessed by QLASSIC.
2. The average QLASSIC score record is about 68%.
3. The highest score is 88% and the lowest is 40%.

4. From the total number of 376 projects:

a) 12 projects score >80%
b) 103 projects score between 71% - 75%
c) 96 projects score at the range of 66% - 70%.
5. These results indicate that it is not easy to attain
comparatively high score. Updated on 31/12/2014
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Statistic to be updated by CIDB

 THANK YOU
FOR YOUR KIND
ATTENTION
SEE YOU IN THE
NEXT SESSION…
(*TEA BREAK*)
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