MCT I

Clasicii
Conf.dr.ing. Viorel RÎNDAŞU
viorel.rindasu@gmail.com
Walter Andrew Shewhart
18.03.1891 – 11.03.1967
Parintele Controlului Statistic
» Determinism/Probabilism
» 1917 Dr. fiz. Univ. Berkeley Ca.
» 1918-1924 Ing. Western Electric; Bell Teleph. Lab 1925-1956
» 1924 graficul de control statistic
» 1931 “Economic Control of Quality of Manufactured Product”
» 1939 “Statistical Method from the Viewpoint of Quality”
» 1941 standarde militare de control statistic
» 1946 expert ONU in India, Japonia
» Ciclul Shewhart PDSA, PDCA, CAPDo, DMAIC
» Mentorul lui EW Deming
» 1990 abordarea “6 sigma” Motorola anii ‘80

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 William Edwards Deming
14.10.1900 – 20.12.1993
Parintele miscarii calitatii
» 1921 Ing.el. Univ. Wyoming
» 1928 Dr. mat.fiz. Univ. Yale
» 1938-1945 Biroul de recensamant
» 1946-1993 Prof. statistica Univ. NY
» 1950 prelegeri in Japonia; 1951 JUSE Premiul Deming
» 1960 “Sample Design in Business Research”
» 1982 “Quality, Productivity, and Competitive Position”
» 1986 “Out of the crisis” – cele 14 pcte ale lui Deming
» 1993 “The New Economics for Industry, Government, Education” – Sistemul
cunoasterii profunde

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 Joseph Moses Juran
24.12.1904 Braila – 28.02.2008
» 1924 Ing. el. Univ. Minnesota
» 1924 – 1941 Western Electric
» 1928 “Statistical Methods Applied to Manufacturing
Problems”
» 1936 Drept Univ. Loyola
» 1937 Conceptualizarea Principiului Pareto
» 1941-1945 Adm. ast. la Lend Lease Administration
» 1945-1951 Prof. Industrial Engineering Univ. NY
» 1951 “Quality Control Handbook”
» 1954 invitat de JUSE
» 1964 “Managerial Breakthrough”
» 1979 Institutul Juran
» 1986 “The Quality Trilogy”
» 1992 membru de onoare al Academiei Romane
» 1993-1994 “The Last Word” tour
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Armand Vallin Feigenbaum
n. 1920
» 1944 Inspector calitate la General Electric
» 1951 “Quality Control: Principles, Practices and Administration”
» 1951 Dr.Ing. Massachusetts Institute for Technology MIT
» 1958-1968 Director fabricatie si QC la General Electric
» 1958-1961 vicepresedinte ASQ; 1961-1963 presedinte ASQ
» 1961 “Total Quality Control” – compendiu
» 1968 infiinteaza impreuna cu fratele sau Donald F.
General Systems Inc. firma de consultanta TQM
» 1986 Membru de onoare ASQ, medalii Lancaster si Edwards
» 1992 Presidential Medal of Freedom (+ Demig si Juran)
» 2003 “The Power of Management Capital”

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 Kaoru Ishikawa
1915 – 16.04.1989
Dezvoltarea unei strategii proprii de calitate in Japonia
» 1939 Ing.chim. Univ.Imperiala Tokyo
» 1939-1947 Nissan tratamentul carbonului
» 1947 ast Univ Tokyo
» 1948 JUSE expert in statistica aplicata,
» 1958 vizita SUA
» 1959 dezv unui QCS pt dezv noilor produse
» 1960 prof Univ Tokyo
» 1975-1985 conferinte in SUA si EU
» 1962 JUSE director al Cercurilor Q
» 1985 “What is TQC ?– The Japanese Way”
» 1986 “Guide to Quality Control”
» Membru de onoare ASQ, medalia Shewhart

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 Genichi Taguchi
n. 01.01.1924
» Ing. Textilist Colegiul Tehnic Kiryu
» 1942-1945 Institutul de Navigatie al Marinei Imperiale
» 1948 Min. Sanatatii si Inst de Statistica; DOE fabr
penicilinei
» 1950 lab ECL Compania de Telefoane; concurent Bell
lab
» 1960 “Experimental Design and Life Test Analysis”;
“Design of Experiments for Engineers” – Premiul
Deming
» 1962 dr.ing. Univ Kyushu
» 1964-82 prof. Univ. Aoyama Gakuin Tokyo
» 1980 visiting prof SUA
» 1982 consilier Inst Standardizare si director Am
Supplier Institute
» 2004 “Taguchi’s Quality Engineering Handbook” 7/8
 Philip Bayard Crosby
18.06.1926 – 18.08.2001
» Evanghelistul Calitatii/Filozoful manag. calitatii
» 1952-60 tehnician calitate, ing. fiab., manag. calitate
» 1957-1965 Martin-Marietta; Pershing Missile prg.
» 1961 “Zero defecte”
» 1965-1979 vice-presedinte ITT
» 1978 “Quality is Free: The Art of Making Quality
Certain” – bestseller 2mil.expl.
» 1979-1991 P. Crosby Associates, Quality College
» 1984 “Quality without tears”
» 1996 “The Absolutes of Leadership”
» 1999 “Quality and Me”

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