ROLE & SCOPE OF IT IN BANKING

OPERATIONS
 INTRODUCTION
 Information technology has been basically used under
two different avenues in banking.
One is Communication and Connectivity and other is
Business process Reengineering.
 Information technology enables sophisticated product
development, better market infrastructure, implementation
of reliable techniques for control of risks helps the financial
Intermediaries to reach geographically distant and
diversified markets.
 TECHNOLOGY IN BANKING

 operations and of initiative to strengthen the

banking sector.
 Increased financial activity across the globe.
 Able to meet more demanding and techno-savvy
customers.
 efficient delivery channels in the banking industry
(i.e. online electronic banking, mobile banking,
internet banking).
 Information technology has changed the counter functions
Viz. access to liquidity, transformation of assets, monitoring
of risks.
 Helps to reach geographically distant areas.

 Implementation of reliable techniques for control of risks.

 Better market infrastructure.

 The role of IT in banking sector

 Net banking

 Fund transfer
  shopping

 Bill payment

 Mobile banking
 Automatic teller machine(ATM)

 Electronic clearing service(ECS)

 NEFT
 scope of IT in banking
 Meeting internal requirements.

 Effective data handling.

 Extending customer service.
 Creative support for new product development.
 End-user development of non-technical staff.
 USES OF IT IN BANKING
 For both customer and banking perspectives it shows that
It shows that the internet is convenience tool available
whenever and wherever customers need.
 It gives 24hours access to all banking operation.
 It allows us to access our account virtually anywhere.
 Conducting business online is generally faster than going
to bank.
 Provides solution to take care of accounting and transaction
history.
 challenges
 Meet customers expectations on service and facility
offered by the bank

 Customer retention
 Managing the technology
 Security risk
 Retaining the current market share and developing
 conclusion
 Indian public sector banks that hold 75% of market share do
taken the initiative in the field of IT. They are moving towards
centralized database and decentralize decision making
process.
 Indian banks may not be as technologically advanced as their
their counterpart in developed world.
 Policy makers have made noticeable changes like enhancing
payment system, integrating regulations between commercial
and co-operative banks.
 IT also providing banking sector with wherewithal to deal
the challenges that new economy poses. IT has been the
cornerstone of recent financial sector reforms aimed at
increasing the speed and reliability of financial operations
and of initiatives to strengthen the banking sector.

 It can be concluded that for better performance Indian

banks has to update new technology.
 REFERENCES
http://www.ibmrdjournal.com/index.php/ibmrd/article/view/4
6695

http://www.powershow.com/view/3ffb9-
MmM3O/TECHNOLOGY_IN_BANKING_powerpoint_ppt_presen
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http://www.freepatentsonline.com/article/Review-Business-
Research/177943283.html

http://gjxz.ucweb.com/files/UCBrowser/en-
us/354/UCBrowser_V5.7.14860.1000_windows_pf101_(Build1
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http://www.slideshare.net/chandan9211/banking-industry-
and-information-technology
QUESTION MINUTE?