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Inter - Group Conflict Resolution: (PGDM) Siddhi Patel-41 Rahul Wani - 90 Deepika Joshi - 116
Inter - Group Conflict Resolution: (PGDM) Siddhi Patel-41 Rahul Wani - 90 Deepika Joshi - 116
Conflict Resolution
(PGDM)
Siddhi Patel- 41
Rahul Wani- 90
Deepika Joshi- 116
INTRODUCTION
The collective incompatibility or disagreement between two or
more divisions, departments, or subsystems in connection with,
Tasks,
Resources,
Information
Examples of organizational intergroup conflict are between
Line and staff,
Manufacturing and sales,
Production and maintenance,
Headquarters and field staffs, and
Labour and management
• Conflicts within or between groups can be destructive or constructive,
depending on how the conflict is handled.
• Ronald J. Fisher offers a social-psychological approach to understanding
intergroup conflicts, that is, conflicts between people that occur in terms
of their group identities. He considers the implications of this approach
both for conflict resolution and for the training in conflict resolution.
• Fisher argues that intergroup conflicts arise from objective differences of
interest, coupled with antagonistic or controlling attitudes or behaviors.
problem solving (help the members of two groups to learn the integrating
style to handle their differences)