Agency Project

Malayah McCormick
Hoke County Department of Social Services
Unit: Adult Protective Services
Purpose of this Project

Program- Staff Continuing Education and Community Building Workshop . This

program is designed to address the concerns of all agency staff within Hoke County
Department of Social Services.
i) Conducted and led by Unit Supervisors and Program Managers but also to
include:
ii) Staff from each unit of the agency, to address the needs of clientele in
which they are serving.
iii) Also designed to possibly address and coordinate with prospective
housing specialists, county officials, councilmen etc.
Project Outcomes

– This workshop will be designed to address the concerns of agency staff to then
better improve work performance to help better assist clientele and designing
resources for them.
– i) It will consist of communication building exercises: distinguishing more
ways to communicate with clients through technology, making workers more
accessible and available to clients for further needed conversation.
– ii) Improve communication between line staff and their direct supervisor as
well as communication with line staff and supervisors in other units throughout
the agency through discussion and forums on identified issues and concerns.
Project Outcomes (cont’d)

– It will consist of building marketing strategies and outreach: Ways to promote

services and resources already being offered from the agency through displays
and newsletters, & also staffing, which will promote funding and hiring new
workers and other agents like housing specialists and grant writers.
– iv) Planning and advocating for new building.
– v) Training on how to grant write and allocate for funds.
Location & Updates

It takes place in the Community Building where large staff meetings are held. It is
expected to be held Quarterly (Workshop will take place the third week of each
quarter during regular business hours. The first would take place in the beginning
of this spring.)
Goals for this Workshop

– To address the concerns of all supervisors, line staff, and community members
to better assist each other and the populations in which they are serving.
 Distribution
This project was distributed
through an brochure. This
brochure is to be passed around
to each department supervisor
throughout the agency. It is then
their responsibility to pass it to
their workers. One brochure will
also be posted in the community
hall and supply room. This
brochure details everything this
community workshop will entail
such as topics covered, benefits,
dates, etc.
Social
Get Involved!
Services
Learning how to serve Continuing
out community never
stops. This workshop will Education
All Staff at Hoke County DSS
be designed to address
the concerns of agency
staff to then better Workshop
improve work To address the concerns of all
Raeford, NC 28376
314 S Magnolia St
performance to help
better assist clientele and
designing resources for
supervisors, line staff, and
community members to better
assist each other and the
them. It will be held in
the community Building
where large staff
populations in which they are
serving.
meetings are held. It will
be expected to take
place quarterly
(Workshop will take place
the third week of each
quarter during regular
business hours. The first
would take place in the
beginning of spring.)