What lessons can other companies learn from Denny’s experience?

The concept of diversity means acknowledging and tolerating differences.

Businesses need to successfully manage diversity. The other companies can learn and follow some
strategies that were responsible for Denny’s success:
Recognizing the economic consequences of
diversity to the business:
Companies need to understand the consequences of diversity
inside the business.

Developing People System:

Denny’s “People System” as Hood Phillips calls them the way
Denny’s hired, fired, developed and promoted people.

Introducing Performance Appraisal System:

Companies should have a proper performance appraisal
system.
Communicating with Employees:
Communication with employees is very important in
business.

Assigning Responsibility:
The management needs to develop, implement, monitor, and
review the organization's diversity efforts

Allocating Financial Resources:

Companies should allocate financial resources for
adopting diversity throughout the organization.
Paying Attention to Diversity:
Companies must pay sufficient attention to diversity.

Establishing a diversity council/task force:

The organization requires a diversity council or task force.

Building Accountability:
Mangers need to integrate diversity within all business
functions.
 Providing Employees Intensive Diversity Training and Development:

Good diversity training gives employees the skills that they can use to deal with workplace
diversity, its implications, and effects.