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AO3 - Alternative Organisational Hierarchy Structures: OCR National Level 2 in Business Miss Nation October 2010
AO3 - Alternative Organisational Hierarchy Structures: OCR National Level 2 in Business Miss Nation October 2010
Hierarchy Structures
OCR National Level 2 in Business
Miss Nation
October 2010
PGL Liddington Hierarchy
PGL Liddington Hierarchy
PGL is organised by...
• Area
• Function
Tall vs. Flat hierarchies
FLAT HIERARCHY
TALL
HIERARCHY
But what are other options?
Matrix Structure
Matrix Structure
Advantages Disadvantages
• Thought to encourage • Often requires extensive
creativity support such as clerical and
• Individual workers will have secretarial staff to ensure
greater understanding of the adequate communication
challenges faced by different between team members and
departments with the organisation
• Individuals will have more management
opportunity for responsibility
as they could be the only • May make individuals feel
person with their skills in the insecure and isolated
team
• Flexibility as workers get used
to working in different teams
How could this be applied to
PGL?
General Manager
Operations Managers
Drawbacks
• It could be isolating if other people in their team
don’t understand their job
Impact on Managers
Benefits
• Staff might be more motivated if they are working with
the age group that they like – so less likely to....???
• Their teams would be experts in the needs of their key
stages
Drawbacks
• Have to manage people who do different jobs, which
they may not understand themselves – this would be
difficult
Impact on Customers
Benefits
• Get used to the same groupies / instructors, so children
wouldn’t need to get to know different people
• Groupies / instructors would get used to their key stage
and get to know what they require
Drawbacks
• Could cause difficulties if they don’t get on with a
member of PGL staff that they are with all of the time
What next?
1. Explain IN DETAIL an alternative way in which PGL
could organise their staff at Liddington.
2. Draw the new proposed organisation chart.
3. Explain how it would work – who would report to
whom, how would everybody know what to do.
4. Discuss the benefits and drawbacks of your proposal
to:
– Management
– Staff
– Customers
For merit and distinction level you will need to do this
twice, with two different methods of organising staff