Prof. Dr. Ir.

Riri Fitri Sari, MM, MSc

Electrical Engineering Dept.

University of Indonesia
20February 2018

Information Technology
Project Management

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 Learning Objectives
 Understand the growing need for better project
management, especially for information technology
projects
 Explain what a project is, provide examples of
information technology projects, list various
attributes of projects.
 Describe project management and discuss key
elements of the project management framework,
including project stakeholders, the project
management knowledge areas, common tools and
techniques, and project success

2
Information Technology Project Management, Fifth Edition, Copyright 2007
What Is a Project?
 A project is “a temporary endeavor undertaken to
create a unique product, service, or result” (PMBOK®
Guide, Third Edition, 2004, p. 5)

 Operations is work done to sustain the business

 Projects end when their objectives have been reached

or the project has been terminated

 Projects can be large or small and take a short or long

time to complete
Con’d
Term Means that a Project
temporary Has a beginning and end
endeavor Involves effort, work
to create Has an intention to produce something
(project "deliverables"
unique One of a kind, rather than a collection of
identical items
product Tangible objects, but could include things like
computer software, film or stage works
service Might include the establishment of a day-care
center, for instance, but not its daily
operations.

(PMBOK® Guide, Third Edition, 2004, p. 5)

www.projectperfect.com.au
Project Success

Customer Requirements Completed within allocated

satisfied/exceeded time frame

Completed within allocated Accepted by the customer

budget

www.projectperfect.com.au
Project Failure

Poor Requirements
Scope Creep
Gathering

Unrealistic planning and Lack of resources

scheduling

www.projectperfect.com.au
Project Attributes
 A project:
• Has a unique purpose
• Is temporary
• Is developed using progressive elaboration
• Requires resources, often from various areas
• Should have a primary customer or sponsor
• The project sponsor usually provides the
direction and funding for the project
• Involves uncertainty

Information Technology Project Management, Fifth Edition, Copyright 2007

What is Project Management
• Project Management is the application of skills,
knowledge, tools and techniques to meet the
needs and expectations of stakeholders for a
project.

• The purpose of project management is

prediction and prevention, NOT recognition
and reaction
 Project Management Framework

10 Information Technology Project Management, Fifth Edition, Copyright 2007

 Project Stakeholders
 Stakeholders are the people involved in or affected
by project activities
 Stakeholders include:
• The project sponsor
• The project manager
• The project team
• Support staff
• Customers
• Users
• Suppliers
• Opponents to the project

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Information Technology Project Management, Fifth Edition, Copyright 2007
Project and Program Managers
 Project managers work with project sponsors, a project
team, and other people involved in a project to meet
project goals
 Program: group of related projects managed in a
coordinated way to obtain benefits and control not
available from managing them individually (PMBOK®
Guide, Third Edition, 2004, p. 16)
 Program managers oversee programs and often act as
bosses for project managers

Information Technology Project Management, Fifth Edition, Copyright 2007

 Role of a Project Manager

• Project issues
• Disseminating project information • Implementing standard processes
• Mitigating project risk • Establishing leadership skills
• Quality • Setting expectations
• Managing scope • Team building
• Metrics • Communicator skills
• Managing the overall work plan

Process People
Responsibilities Responsibilities
 Project sponsorship is the client, customer or
someone who will act as fighters for the project, also
providing organization resources and referrals when
necessary.
 Subject Matter Expert (s) - SME is a user or a client
who has special knowledge, expertise or those who
have functional areas necessary to support the project.
 The technical expert is an individual who is expert in
a particular field of knowledge. The technical expert
can manage the project since they obviously know
what they are doing.
Risks and Assumptions
• Risks . All projects have some element of risk and the
project is more risky than others. Risk arise from many
sources, both internal and external of the project team.

• Assumptions, what we usually assume the scope,

schedule, and budget as well as assessing the risk of
the project.

• All projects and project solutions are based on

assumptions
 Interdependent task.
Project work requires a lot of interdependent tasks. For
example a network can not be installed until the
hardware is sent. Sometimes a delay of one
task can have an impact on the next task on his own.
 Organizational Change.
The project is planned for organizational
change. Changes must be understood and managed.
 Variable of the organization will influence the selection of
the projects, IT infrastructure and the role of IT in the
organization.

 The project team should understand both the technical and

organizational variables, so the project can
be precisely aligned with organizational strategy
and structure.
Chapter Summary
 A project is a temporary endeavor undertaken to create a
unique product, service, or result
 Project management is the application of knowledge,
skills, tools, and techniques to project activities to meet
project requirements
 A program is a group of related projects managed in a
coordinated way
 Project managers play a key role in helping projects and
organizations succeed
 The project management profession continues to grow
and mature

Information Technology Project Management, Fifth Edition, Copyright 2007

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