E-COMMERCE : GOVERNMENT TO CONSUMER

MAHARASHTRA AND UTTAR

PRADESH STATE ROAD
TRANSPORT CORPORATION
SUBMITTED BY:
AYUSH GAUTAM
PRERNA KHATRI
VISHWANATH KUMAR SAW
 Maharashtra State Road Transport Corporation

•Established in June 1948, with 36 Bedford Vehicles.

•Earlier known as Bombay State Road Transport Corporation (BSRTC).

• 469 vehicles were operated on 150 routes on March 1949.

•Various brands of buses:

Ashvamedh, Shivneri, Sheetal, Hirkani, Parivartan (CNG bus), NMMT,
Best, Jnnurm etc.

https://msrtc.maharashtra.gov.in/index.php
 Uttar Pradesh State Road Transport Corporation

•Established on May, 1947 with the operation of bus service on the

Lucknow- Barabanki route.

•At the time of establishment , Corporation had a fleet of 4253 buses

which were operating on 1123 routes.

•Various brands of buses:

Scania Metrolink, Royal Cruiser etc.

http://www.upsrtc.com/index.aspx
 COMPARISON

For reservation, in MSRTC, Guest user option is available whereas in UPRSTC only a
registered user can access the online reservation system.
MSRTC v/s UPSRTC

•Menu bar on the top with less

options whereas menu bar on the
side with more options mentioned
on it.

•MSRTC has its contact number

mentioned on the top and in case of
UPSRTC no contact mentioned.

•Incase of UPSRTC no criteria

booking whereas General and Tatkal
booking criteria is mentioned in
MSRTC.

•There are no important instructions

mentioned below the ticket detail
table in UPSRTC whereas in MSRTC,
they are mentioned.
In MSRTC, book ticket options, get
fare, availability options are
mentioned below.
View Stops option is also mentioned.

In UPSRTC, fare, availability is shown

on the side with book ticket option
also mentioned.
No view stops option mentioned.
MSRTC v/s UPSRTC

MSRTC already has options

to fill the details of the
other passenger whereas in
UPSRTC no. of passengers
has to be increased to get
the detail filling option for
the other passenger.
UPSRTC has seat selection option
the same page whereas MSRTC
has seat selection preference
option and then if it’s a yes , then
only a seat selection page pops
up.
The payment of MSRTC
is powered by both
BilllDesk and Techprocess
whereas UPSRTC is
powered only by Atom
Gateway.
MSRTC v/s UPSRTC

MSRTC has an option

of a site wallet for
payment whereas in
UPSRTC no such option
is present.

In UPSRTC, a different
option is mentioned to
pay from the card
already used before for
transaction under the
name Saved Cards
whereas MSRTC has no
such option.
 CONCLUSION

•Both the sites have added advantages over one another as in case of
MSRTC, a guest user option is mentioned but the guest can’t cancel the
booked reservation whereas in UPSRTC only registered can book the as
well as also cancel the reservation.

•UPSRTC gives 50% fare concession on the tickets booked for children up
to the age of 12 whereas no concession is given in MSRTC.

THANKYOU!! 