NURUL IZZAH BINTI MOHD NASIR

ITM160719111 / 2016429066

GRAB KTM MRT BUS

HOSTEL DESA
MRT PASAR HOP ON HOP
SISWA KPTM KTM UKM MRT KAJANG
SENI OFF BUS
BANGI
 Safety and
Speed
Security

Affordability Capacity

9 SERVICE CHARACTERISTICS
OF PUBLIC TRANSPORTS

Comfort Regularity

Punctuality and
Accessibility Frequency
Reliability
 5 PUBLIC TRANSPORT PROBLEMS
•Inconvenient
•Poor Ticketing System
•Poor Vehicle Condition
•Being prevented from boarding due to
crowding
•Missed departure due to wrong real-time
information.
 WAYS TO IMPROVE PUBLIC TRANSPORTS
• Show the exact schedule for passengers to organize
their trips.
• All terminals need to have more parking facilitites for
passengers to park their cars.
• Standardize for all users to use traveling card.
• Add more security guard for safety.
• Provide more transportations like Bus to go to the
terminal.
 CONCLUSION

•It more cheaper

•To be more patient
•To think creatively
•Know more about public transports