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    Main Types of Communication: Internal Communication External Communication

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    Aisha Maisarah
    Internal communication in an organization involves sharing information between higher and lower levels about goals, strategies, procedures, performance feedback, problems, and reports. External communication connects the organization to outside parties such as regulatory bodies, customers, suppliers, and auditors to share information on licenses, certificates, compliance, and maintenance.

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    Main Types of Communication: Internal Communication External Communication

    Uploaded by

    Aisha Maisarah
    12 views1 page
    Internal communication in an organization involves sharing information between higher and lower levels about goals, strategies, procedures, performance feedback, problems, and reports. External communication connects the organization to outside parties such as regulatory bodies, customers, suppliers, and auditors to share information on licenses, certificates, compliance, and maintenance.

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    Types of communication

    Original Title

    Main Types of Communication

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    Internal communication in an organization involves sharing information between higher and lower levels about goals, strategies, procedures, performance feedback, problems, and reports. External communication connects the organization to outside parties such as regulatory bodies, customers, suppliers, and auditors to share information on licenses, certificates, compliance, and maintenance.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    12 views1 page

    Main Types of Communication: Internal Communication External Communication

    Uploaded by

    Aisha Maisarah
    Internal communication in an organization involves sharing information between higher and lower levels about goals, strategies, procedures, performance feedback, problems, and reports. External communication connects the organization to outside parties such as regulatory bodies, customers, suppliers, and auditors to share information on licenses, certificates, compliance, and maintenance.

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    of 1

    MAIN TYPES OF COMMUNICATION

    INTERNAL COMMUNICATION EXTERNAL COMMUNICATION

    Up Down (higher to lower level) Involve management with outsider such


    as
    Top management to the workers 1. Ministry of Human Resource
    • Implementation of goals and strategies. 2. Custom
    3. Fire Department
    • Job instructions and rationale 4. Supplier and transporter
    • Procedures and practices 5. System Auditors (LRQA) in ISO9001
    and ISO14001
    • Performance feedback 6. Department of Occupational Safety
    and Health (DOSH)
    7. Department of Environment (DOE)

    Down Up (lower to higher level) They communicate on ;


    1. Licenses
    Workers to the management 2. Fire certificate
    •Problems and exception 3. Compliance on local law and
    regulation
    •Performance report (feedback) 4. Reporting
    •Disputes 5. Materials, services and maintenance.

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