Professional Documents
Culture Documents
Elements of Communication
Elements of Communication
Elements of Communication
understanding or a
There must be an ____________
coming together for successful
communication to take place.
Communication Process: Components
________:
Encoding The process of putting the
message into the form in which it is to be
communicated.
Encoding is a duty that belongs to the sender.
Example: Writing a letter to a friend is an
example of encoding.
the play
Football analogy: _________.
Communication Process: Components
________:
Decoding The process the Receiver
undergoes in trying to interpret the exact
meaning of a message.
Decoding is a duty that belongs to the receiver.
running the rout
Football analogy: _______________.
Communication Process: Components
________:
Feedback The receiver’s observable
response / reaction to the sender’s message.
Football analogy: End Zone dance
_______________.
Channel The medium that carries the
________:
message is the channel of communication.
Knowing which channel to use in
communication is critical.
Examples: Face to face, written, electronic
Football analogy: Pass or hand-off
_______________.
Communication Process: Components
_______________________:
Noise, Interference, Barriers Any distraction
(external or internal) which competes with the
message for the receiver’s attention.
environment - coughing, whispering,
Physical/____________
talking, temperature of a room.
Physiological
____________ - headache or hunger
attitudinal - attitudes, emotions,
Psychological/_________
stereotypes
Social barrier - the person communicating with
____________
you is not your friend or someone you respect.
Communication Process: Components
_______:
Context (situation) time and place in which
communication occurs; the physical, social,
and emotional elements of communication.
Championship Game
Football analogy: ____________________
________________:
Frame of Reference attitude, past experience
Example: You and your best friend are trying to
decide where to eat lunch. You would like to eat
at McDonalds. Your friend recently had food
poisoning from McDonalds. How might that affect
your communication?
Defending Champions
Football analogy: _____________________