Presented by :- Minal Jagdale

Jaya Chavan
•“Fish!” is a
parable , an
invented story
about finding the
deep source of
energy, creativity,
and passion that
exists inside each
of us by learning to
love what we do,
even if at the
moment we may
not be doing
exactly what we
love.
S.Lundin, H. Paul &
J.Christensen
STEPHEN C. LUNDIN

• FILMMAKER
• PROFESSIONAL SPEAKER
• SOME BOOKS UNDER HIS
NAME:
– TOP PERFORMER
– MADE TO STICK
– PERSONAL ACCONTABILITY
– CATS
– FISH TALES
– FISH FOR LIFE
– FISH STICKS
HARRY PAUL

• VP OF KEN
BLANCHARD
COMPANY
• SOME BOOKS UNDER
HIS NAME:
– GOOD TO BE GREAT
– FISH TALES
– FISH FOR LIFE
– FISH STICKS
JOHN CHRISTENSEN
• FILMMAKER
• CEO OF “CHART
HOUSE”
• SOME BOOKS UNDER
HIS NAME:
– BOYHOOD FAITH
– THE MASTER OF
SUCCESS
– CAN I BE SUCCESSFUL
– FISH STICKS
– FISH TALE
– FISH FOR LIFE
WHY TO RECOMMEND THIS BOOK
• HELPS TO CHANGE THE ATTITUDE
• LEARNING FROM ANYTHING
• NOTHING IS IMPOSSIBLE

DEDICATION
This book is for the millions of workers who relish
the thought of having a more playfully productive
atmosphere at work and for the billions of fish
who would rather not find themselves flying
through the air at the world famous pike place
fish market.
CHARACTERS
• MARY JANE
Working as Manager at production department of First
Guarantee Financials. Confident, respected among her staff

• DAN
Passionate, energetic

• BILL
Traditional type of Manager
• THIRD FLOOR
Zombies, THE TOXIC ENERGY DUMP

• PIKE PLACE FISH MARKET

Full of Passion, A CONTROLLED MAD HOUSE

• LOONIE
Fish monger
Four Cornerstones of “Fish!”

• Be Present/Be There
• Make their day
• Choose your attitude
• Play
BE PRESENT
Fully engaged
focused
Be There/Be Present
• The past is history
• The future is a mystery
• Today is gift
• That is why we call it the
present.
 Be There/Be Present

• Be present means
listening carefully
without judgment or
interpretation. Paying
attention to people,
coworker and make
them feel important
and make them feel
involved.
• Smile more .
• Say"GoodMorning"
• Listen to what others have to say
• Give undivided attention/focus
• Be attentive 100% to every customer -
make them feel important
• Ask customers about something they
enjoy and build a relationship with them
• Engage in meaningful conversation
• A touch, a pat on the back, a hug, smile
• Enjoy the person you are with
Make Their Day
• It's about doing something special for
your customers and co-workers.
When you make someone's day,
you have given them a special gift
they won't soon forget. It feels good
to give it.

•   Make a difference for everyone

around you. "Make their day" by
having fun and inviting others to join
in.

•   If you're feeling down and your

deal with someone who's up-beat
and friendly, you can't help but
absorb some of their energy.
• ‘Make Their Day.' This idea focuses on making the
customer, whether internal or external, remember their
experience with the employees
• Including customers in the fun and games will create
happy, satisfied customers
• complimenting looks
• Do a little extra for one person every day
• Be caring to one another
• Treat people the way you want to be treated
• Always be ready and available to help other workers
Choose Your
Attitude
 Choose your attitude
• You can choose the way to
do your work, even if there
is not a choice about the
work itself.
• Choosing the right attitude
for the day should become
a daily routine. It will
provide you the energy and
faith you need to guide you
through the day.
• Every day you have
opportunity to decide for
yourself what attitude you
will have at work, home or
school.
 Choose Your Attitude
THE CHOICE IS YOURS

Frowning face: Disinterested, Smiling face: Energetic, caring,

bitter vital, supportive, creative
Play
• Have fun while you work.
• Happy people treat others
well.
• Fun leads to creativity.
• Having a good time is
healthy.
• Work becomes a reward
and not just a way to
rewards.
• Have a good time in a
respectful manner.
OUR CONCLUDING THOUGHTS

• A brief, simple but elegant book.

• An “Eye Opener” for people who believe, “
Work is serious, lets have no fooling
around!!”
• It is a book – not just about business – but
about LIFE
• It conveys the 4 most powerful principles –
The bedrock of a successful company
• I commend the author on conveying this to
the reader.