This document provides an overview of communication in 3 paragraphs. It defines communication as the exchange of information or expression of thoughts and feelings. It then discusses verbal communication, distinguishing between oral/spoken communication like face-to-face interaction and phone calls, and non-verbal communication. The final paragraph indicates the document will cover communication and new technologies, and communication in different situations.
This document provides an overview of communication in 3 paragraphs. It defines communication as the exchange of information or expression of thoughts and feelings. It then discusses verbal communication, distinguishing between oral/spoken communication like face-to-face interaction and phone calls, and non-verbal communication. The final paragraph indicates the document will cover communication and new technologies, and communication in different situations.
This document provides an overview of communication in 3 paragraphs. It defines communication as the exchange of information or expression of thoughts and feelings. It then discusses verbal communication, distinguishing between oral/spoken communication like face-to-face interaction and phone calls, and non-verbal communication. The final paragraph indicates the document will cover communication and new technologies, and communication in different situations.
ON COMMUNICATION Communication - definition the process by which people exchange information or express their thoughts and feelings verbal
1. spoken rather than
written 2. relating to words or using words 3. relating to a verb non-verbal Verbal communication Oral (spoken) formal /informal
1. face to face 2. on the phone
(interaction, gestures, facial (speaker´s expressions, voice,tone, fillers, body language pauses,laughter, sighs,repetition, is not seen) hesitation, explanation, simple, spontaneous,cannot be taken back) Communication and new technologies Communication in different situations