V It can reduce the cost associated with high

employee turnover.
V It can assure the compliance with all
government rules and regulations.
V It can manage worker·s compensations
and legal matters without consulting an
attorney.
V It can improve productivity by relieving
managers of hiring,recruiting and employee
management task.
V It can ensure the consistent reporting
throughout the company & organization.
V It may lacking in coordination and
controlling over how tasks are completed.
Due to this, the human resource firm will
have a mismatch problem that·s not suit in
the management process
V There is an open access to sensitive
information or confidential information.
V It can reduced level of quality
communication between employees and
their managers.
—
TION 2:
WHAT DO YO THINK
PR D
NTIAL HO LD WORRY
TH
MOT?
V ë


 

  



 


 







a) The prudential financial inc. is

outsourcing ¶a piece of the rock· to
ult
to handle all . payroll , HR call-center
management and information systems
and support, employees data, staffing
and records management for
Prudential·s 47,000 employees.
V About the self-service application.
Prudential should turning to the self-
service application to empower
customer and employees and cut down
on administrative costs.
V Prudential should worry about the
allocation of budget if the outsource
employees over the budget stated by
employer. They do not follow the
instruction from employers.
V Prudential should worry about
ult if they do not
follows the requirement that been set by Prudential
according to their vision, mission, and objective.

V Net, about the requirement of new employees

that do not follow and not synchronize with the
vision and mission set by Prudential.

V Outsourcing means :-
Contracting outside the organization to have work
done that formerly was done by internal
employees.
V ºulfill the company requirement.
è ince the agreement between
ult and Prudential is
for 10 years time,
ult must ensure that they has
fulfilled the company requirement. ºor instance, as a
human resource outsourcer,
ult is required to
complete the transition of the core administrative
and transactional HR processes. Thus, within 10 years,

ult must try to achieve the goals positively through
the
ult ervice Delivery Model (
DM) include,
payroll services, employee data and records
management, health and welfare benefits delivery,
contact centre services, accounts payable, training
administration, talent acquisition/recruiting, and HR
applications development and support. The
ult
ervice Delivery Model is designed to reduce costs
and improve service to employees through self-
service and streamlined HR processes.
V se technologies to keep in touch with
the company.
è With the advancement of technology, the
interaction between these two companies
will be more easier. By using the Internet,

ult can easily interact and get in touch
with Prudential. They can also share some
ideas and any problems or inquiries can be
forwarded through emails and social
networking websites such as ºacebook and
Twitter. Other than that, both companies
can use video conferencing method from
time to time.
V Create a good public relations with the
company.
è As an outsourcer,
ult must create a good
public relations (PR) with Prudential in order
to maintain a good relationship between
them. ºor instance,
ult need to follow up
with Prudential regularly to ensure that they
are satisfy with the service delivered. Other
than that,
ult must always be proactive in
idea generation and responsive in crisis.
ult
must noted the client satisfaction as their
highest priority.