Professional Documents
Culture Documents
Presented By: Rishi Shukla (Sales Officer)
Presented By: Rishi Shukla (Sales Officer)
• Define leadership
Manager Characteristics
Leader Characteristics
• Administers •Innovates
• A copy •An original
• Maintains •Develops
• Focuses on systems and structures •Focuses on people
• Relies on control •Inspires trust
• Short range view •Long range perspective
• Asks how and when •Asks what and why
• Eye on bottom line •Eye on horizon
•Originates
• Imitates
•Challenges the status quo
• Accepts the status quo
•Own person
• Classic good soldiers •Does the right thing
• Does things right
•
•
•
•
Trait Theories
6
people
5,5
5 Organization Man Management
Adequate organization performance
4 possible through balancing the
necessity to
get out work with maintaining
morale of the people at a satisfactory
3 1,1 level 9,1
Impoverished Management Authority-Obedience
Exertion of minimum effort to get Efficiency in operations results
2 required work done is appropriate from arranging conditions of
L to sustain organization work in such a way that human
o membership elements interfere to a minimal
degree
1
w
1 2 3 4 5 6 7 8 9
Concern for
Low High
production
Fiedler Contingency Model
• Effective groups depend upon a proper match
between a leader's style of interacting with
subordinates and the degree to which the
situation gives control and influence to the
leader
• LPC measures task- or relationship-oriented
leadership style ( think of all the coworkers
you have ever had and describe one person
you least enjoyed working with)
Fiedler-Defining the situation
• After the individual's basic leadership style has
been assessed through the LPC, it is
necessary to match the leader with the
situation
• Leader member relations -the degree of
confidence, trust, and respect subordinates
have on their leader
• Task structure -the degree to which task
assignments are procedurized
• Position power -influence derived from one's
formal structural position in the organization
•
Contingency Theories
(High)
Low High Task
Relationship and low
and relationship
Low task
selli
atin
ng
ticip
Par
Relationship
behavior
High
relationship
g atin
And lin
le
low task g
De
High
relationship
Immature
High Moderate
Low
Mature
M4 M3 M2 M1
Maturity of
follower( s)
Path Goal Theory
Environmental Contingency
Factors
•Task Structure
•Formal authority system
•Work Group
Leader Behavior
•Directive Outcomes
•Supportive •Performance
•Participative •Satisfaction
•Achievement -oriented
Transactional Leaders
• Contingent Reward: Contracts exchange of rewards for effort, promises rewards for good
performance, recognizes accomplishment
• Management by exception (active): Watches and searches for deviations from rules and
standards, takes corrective action.
• Management by exception (passive): Intervenes only if standards are not met
• Laissez faire: Abdicates responsibilities, avoids making decisions
Transformational Leaders
• Charisma : Provides vision and sense of mission, instills pride, gains respect trust.
• Inspiration: Communicates high expectations, uses symbols to focus efforts, expresses
important purposes in simple ways.
• Intellectual Stimulations: Promotes intelligence, rationality, and careful problem solving.
• Individualized consideration: Gives personal attention, treats each employee individually,
coaches, advises.
The Activities of Successful & Effective leaders
Description
categories
Type of Activity Derived from
free
Observation
Exchange Information
Routine Communication
Handling paperwork
Planning
Traditional Management Decision Making
Controlling
Interacting with
Networking outsiders
Socializing /Politicking
Motivating/Reinforcing
Networking
(19%)
Traditional
Management
(32%)
Human resources
(20%)
Routine
Communication
(29%)
What skills do leaders need?
• Personal Skills
•Coping with
stressors 2.Managin
•Managing g
time stress
•Delegating
1.Developi 3. Solving
ng
Self- •Using the
Problems rational
awareness creatively
•Determining approach
values •Using the
and priorities creative
•Identifying approach
cognitive style •Fostering
•Assessing innovation in
attitude toward others
change
• Interpersonal
Skills
•Gaining
power
•Coaching •Exercise
•Counseling 5. Gaining influence
•Listening power •Empowerin
• and g others
influences •
4.
Communicat 6. Motivating
ion others
supportively
7.
Management •Diagnosing
conflict poor
•Identifying
causes performance
•Selecting •Creating a
appropriate motivating
strategies environment
•Resolving •Rewarding
confrontation accomplish
s ment
The right stuff
Covey
• Empower your inner child-children are genuine, speak their mind-so
do successful leaders
• Be slightly weird-effective leaders have their own approach to do
things
• Embrace compensation-everyone likes money, but successful
leaders can talk about it
• Focus carefully –successful leaders are able to handle more than 2-
3 things at a time because they are able to filter out extraneous
information and focus on critical issues
• Speak openly- successful leaders say what they think
• Don't get even-get mad-good leaders let off steam and get on to the
next issue
• Keep up on the latest developments- successful leaders know the
latest jargon and trnds
•