Group 8 Chapter 8

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Emotional Intellegence and

Interpersonal Skills for Leaders


Kelompok 8:
1. Roi Yanuar Misgi Manullang
2. Shiwi Angelica Cindiyasari Sihono
3. Teuku Pradiptya Auliansyah
Chapter Objectives
Value emotional intelligence

Measure and increase emotional intelligence

Recognize the rule of personality in emotional


intelligence

Display emotional intelligence through


interpersonal skills

Realize importance and improve nonverbal and


listening skills
Emotional Intellegence Domains
and Competencies
Conceptualization of Emotional
Intellegence
Increase Emotional Intellegence
Using Popular Psychological
Increase Self-Awareness by Profiles to Understand Ourselves
Understanding Personality Better

What am I feeling right now? Psychological testing can help us gain


What do I want? How am I acting? insight into our behavior and how we
What appraisals am I making? interact with others, and also how others
What do my senses tell me? interact with us.

Developing An Approach to Using the MBTI


Improving Emotional Intellegence
Displaying Emotional Intellegence
- Interpersonal Skills
“Perceived Most Important by Business Executives”
1. Communication
2. Courtesy
3. Flexibility
4. Integrity
5. Interpersonal Skills
6. Positive Attitude
7. Profesionalism
8. Responsibility
9. Teamwork
10. Work Ethic
Improving Nonverbal Skills
“Categories Of Nonverbal Communication”
1. Appearance
2. Paralanguage
3. Kinesics
4. Occulesics
5. Proxemics
6. Facial Expressions
7. Olfactics
8. Chronomics
Improving Listening Skills
Improving Listening Skills
Terimakasih 

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