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Market Analysis

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Chapter 6 Market Analysis

Market Analysis

6.1 Doing Market Research

6.2 Industry and Market Analysis

2
Market Analysis

6.1

Define areas of analysis for industry and


market research.
Discuss how to conduct effective market
research.

Section 6.1 Doing Market Research 3


Market Analysis

6.1

To ensure success, the entrepreneur needs to


understand the industry and the market.

He or she should define areas of analysis and


conduct effective industry and market research.

Section 6.1 Doing Market Research 4


Market Analysis

6.1

industry industrial markets


carrying capacity market research
complexity exploratory research
market focus group
target market descriptive research
market segmentation historical research
market segments secondary data
geographics primary data
psychographics

Section 6.1 Doing Market Research 5


Market Analysis

Defining Areas of Analysis

In order to satisfy current industry a collection


customers or attract new of businesses with a
common line of
ones, an entrepreneur must products or services
conduct market analysis.

The entrepreneur will want


to understand the nature of
the industry he or she is
analyzing.
Section 6.1 Doing Market Research 6
Market Analysis

Defining Areas of Analysis

Thorough market analysis requires :

Identifying prospective customers and


determining their buying habits
Analyzing your industry and assessing your
chances for success within it

Section 6.1 Doing Market Research 7


Market Analysis

Industry

There are four factors that are useful in


understanding the nature of an industry:

carrying capacity
uncertainty
complexity
stage of life cycle

Section 6.1 Doing Market Research 8


Market Analysis

Industry

You will want to find an carrying capacity the


industry that has carrying ability of industry to
support new growth
capacity so that your new
business can expand and
prosper.

Section 6.1 Doing Market Research 9


Market Analysis

Uncertainty

Uncertainty is the degree of stability or instability in


an industry.

Many high-tech ventures are in industries with


uncertain climates.

Section 6.1 Doing Market Research 10


Market Analysis

Complexity

Some businesses must learn complexity the


to deal with complexity in number and diversity of
contacts with which a
many industries. business must deal.

Firms that operate in


complex industries have
more suppliers, customers,
and competitors than firms
in other industries.

Section 6.1 Doing Market Research 11


Stage of Life Cycle
There are four stages to the life
cycle of an industry.

1 Birth

2 Growth

3 Maturity

4 Decline

Section 6.1 Doing Market Research 12


Market Analysis

Target Market and


Customer
After first identifying your market a group of
market, you will then need people or companies
who have a demand for
to select a target market to a product or service and
be the focus of your are willing and able to
company’s efforts. buy it

target market a specific


group of customers whom
a business wishes to
reach

Section 6.1 Doing Market Research 13


Market Analysis

Target Market and


Customer
Consumer market market segmentation
segmentation is based on the process of grouping
a market into smaller
geographics, demographics, subgroups defined by
psychographics, and buying specific characteristics
characteristics. market segments
subgroups of buyers with
A business can select and similar characteristics,
segmented by geographics,
serve multiple market demographics,
segments. psychographics, and
buying characteristics

Section 6.1 Doing Market Research 14


Target Market and Customer
Market Segmentation

geographics

buying
demographics
characteristics

psychographics

Section 6.1 Doing Market Research 15


Market Analysis

Target Market and


Customer
Information about the geographics the study
geographics of the target of the market based on
where customers live,
market can help an including region, state,
entrepreneur decide on a country, city, and/or area
geographic area to focus
marketing efforts.

Section 6.1 Doing Market Research 16


Market Analysis

Target Market and


Customer
An entrepreneur can study psychographics the
psychographics to learn study of consumers
based on social and
about target customers’ psychological
feeling. characteristics, including
personality, values,
opinions, beliefs,
motivations, attitudes,
and lifestyle elements

Section 6.1 Doing Market Research 17


Market Analysis

Target Market and


Customer
Businesses that cater to industrial markets
industrial markets must customers who buy goods
or services for business
consider customers’ use
individual situations.

Section 6.1 Doing Market Research 18


Target Market and Customer
The target market for your product
or service should be:

1 Measurable

2 Large enough to be profitable

3 Reachable

4 Responsive

Section 6.1 Doing Market Research 19


Market Analysis

Conducting Market
Research
Once you know the areas of market research the
the market you need to collection and analysis of
information aimed at
analyze, you are ready to understanding the
begin market research. behavior of consumers in
a certain market
The marketing research
process can be used to
identify potential markets,
analyze demand, and
forecast sales.
Section 6.1 Doing Market Research 20
Select the Type of Market Research
There are three types of market research

exploratory research

descriptive research

historical research

Section 6.1 Doing Market Research 21


Market Analysis

Select the Type of


Market Research
A good way to start exploratory research
exploratory research is to the initial collection and
analysis of information
read government or industry used when very little is
publications. known about a subject; it
forms a foundation for
later research

Section 6.1 Doing Market Research 22


Market Analysis

Select the Type of


Market Research
Another way to gather focus group a group of
information is to form a people whose opinions
are studied to determine
focus group. the opinions that can be
expected from a larger
population

Section 6.1 Doing Market Research 23


Market Analysis

Select the Type of


Market Research
Descriptive research can descriptive research
be gathered through the collection of
information to determine
questionnaires, interviews, the status of something,
or observation. such as in developing a
customer profile

Section 6.1 Doing Market Research 24


Market Analysis

Select the Type of


Market Research
You can use historical historical research
research to forecast your the study of the past to
explain present
business’s future potential. circumstances and
predict future trends

Section 6.1 Doing Market Research 25


Start the Research Process
The Five Steps of an Effective Research Plan

5 Analyze the data

4 Organize the data

3 Collect primary data

2 Obtain secondary resources

1 Identify your information needs

Section 6.1 Doing Market Research 26


Market Analysis

Start the Research


Process
Research secondary data secondary data
before researching primary information that has
already been collected by
sources because it is easily someone else
obtained and inexpensive.

Section 6.1 Doing Market Research 27


Market Analysis

Start the Research


Process
The most common methods primary data information
of gathering primary data that is collected for the
first time, is current, and
about customers are: relates directly to the
collector’s study
observation
interviews
surveys

Section 6.1 Doing Market Research 28


Market Analysis

6.1

1. Define areas of analysis for industry and


market research.

Areas of analysis for industry research include carrying


capacity, uncertainty, complexity, and stage of life cycle.
Areas of analysis for market research include identifying
the target market through market segmentation and
conducting target marketing.

Section 6.1 Doing Market Research 29


Market Analysis

6.1

2. Discuss how to conduct effective market


research.

First, identify the focus of the research. Next, select the


type of market research—exploratory, descriptive, or
historical. Finally, start the research process by identifying
your information needs, obtaining secondary resources,
collecting primary data, organizing the data, and analyzing
the data.

Section 6.1 Doing Market Research 30


Market Analysis

6.2

Explain how to research an industry


Describe a customer profile and customer
needs analysis.

Section 6.2 Industry and Market Analysis 31


Market Analysis

6.2

Studying a company’s industry and market helps


an entrepreneur create a product or service that
people want.

It also helps the entrepreneur develop a customer


profile, estimate demand, and increase his or her
chances for success.

Section 6.2 Industry and Market Analysis 32


Market Analysis

6.2

barriers to entry niche


economies of scale market positioning
brand loyalty competitive advantage
mass marketing customer profile
market share customer needs analysis

Section 6.2 Industry and Market Analysis 33


Researching the Industry

Look at trends and patterns of change.

Understand industry forces that affect your business.

Study industry demographics.

Analyze the competition.

Section 6.2 Industry and Market Analysis 34


Industry Forces That Affect Your Business

barriers to entry

threats from substitute products

sources of supply

buyers’ ability to bargain

technology

Section 6.2 Industry and Market Analysis 35


Market Analysis

Industry Forces That


Affect Your Business
In established businesses, barriers to entry
the dominant businesses conditions or
circumstances that
have advantages that are make it difficult or costly
barriers to entry to for outside firms to enter
smaller, new ventures. a market to compete
with established firm or
firms

Section 6.2 Industry and Market Analysis 36


Market Analysis

Industry Forces That


Affect Your Business
Established businesses economies of scale
have achieved economies situations where the cost
of producing one unit of a
of scale in production, good or service decreases
marketing, and distribution. as the volume of
production increases; the
decrease of production
costs relative to the price
of goods and services

Section 6.2 Industry and Market Analysis 37


Market Analysis

Industry Forces That


Affect Your Business
Customers with brand brand loyalty the
loyalty do not easily switch tendency to buy a
particular brand of a
to a new company that product
enters the industry.

Section 6.2 Industry and Market Analysis 38


Market Analysis

Issues in Entrepreneurship

In the past, businesses mass marketing the


used mass marketing to attempt to reach all
customers with a single
sell products with universal marketing plan
appeal and few features to
differentiate them from
competitors’ products.

Section 6.2 Industry and Market Analysis 39


Market Analysis

The Competition

Usually, competing market share a


products are already portion of the total sales
established in the market. generated by all
competing companies
in a given market
To succeed, you must be
able to capture market
share by differentiating
your business.

Section 6.2 Industry and Market Analysis 40


Market Analysis

The Competition

Many entrepreneurial niche a small,


companies succeed by specialized segment of the
market based on customer
studying the competition to needs discovered in
define a niche in the market research
market.

Section 6.2 Industry and Market Analysis 41


Market Analysis

The Competition

An entrepreneur who wishes market positioning the


to capture market share can act of identifying a specific
market niche for a product
use market positioning.

Section 6.2 Industry and Market Analysis 42


Market Analysis

The Competition

You can create a competitive advantage


competitive grid to help a feature that makes a
product more desirable
define your competitive than its competitors
advantage.

Section 6.2 Industry and Market Analysis 43


Researching the Target Customer

Create a customer profile.

Evaluate customers’ needs.

Forecast research to forecast demand.


Conduct

Section 6.2 Industry and Market Analysis 44


Market Analysis

Creating a Customer Profile

Creating a customer profile customer profile a


is the first step in targeting complete picture of
a venture’s
your marketing efforts. prospective customers,
including geographic,
demographic, and
psychographic data

Section 6.2 Industry and Market Analysis 45


Market Analysis

Evaluating Customers’
Needs
In order to provide what the customer needs
customer wants, you should analysis a study that
pinpoints the features
prepare a customer needs and benefits of goods or
analysis. services that customers
value

Section 6.2 Industry and Market Analysis 46


Market Analysis

Forecasting Demand

Several methods can be used to forecast demand:

Use historical analogy.


Interview prospective customers and
intermediaries.
Go into limited production.

Section 6.2 Industry and Market Analysis 47


Market Analysis

6.2

1. Explain how to research an industry

To research an industry, look at trends and


patterns of change, industry forces that affect
your business, industry demographics, and the
competition.

Section 6.2 Industry and Market Analysis 48


Market Analysis

6.2

2. Describe a customer profile and customer


needs analysis.

A customer profile is a complete picture of a venture’s


prospective customers. It includes geographic,
demographic, and psychographic data. A customer
needs analysis pinpoints the features and benefits of
your goods or services that customers value so you can
provide them with what they want.

Section 6.2 Industry and Market Analysis 49


Market Analysis

Domain Names
A company’s domain name is much more than the way
customers can get to its Web site.

Domain names have become a crucial component of


companies’ marketing and branding plans.

Section 6.2 Industry and Market Analysis 50


Market Analysis

Tech Terms
country code top-level domain (ccTLD)
the part of the TLD that indicates the country of the Internet address,
such as .us for United States and .fr for France

generic top-level domain (gTLD)


the part of a TLD that indicates the type of Web site on the Internet
address, such as .com for commercial, .edu for educational, .org for
organization, .gov for government, .mil for military, and .biz for business

Internet Corporation for Assigned Names and Numbers (ICANN)


a nonprofit regulatory body that oversees domain name registration

Section 6.2 Industry and Market Analysis 51


Market Analysis

Tech Terms
registrar
a company that registers and sells Web site domains

top-level domain (TLD)


the most general part of a domain name in an Internet address

Section 6.2 Industry and Market Analysis 52


End of

Market Analysis

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