DOSS : Digital One Stop Shop

* MSI : Creating new platforms

*

We have to make it easier for the investor to

say yes
* Challenges for investors

cost

complexity

communications

customisation
*

Doing nothing is not an option!

* Results and Forecasts

2007 $1.83 trillion

2008 $1.45 trillion 21%
2009
2010
2011
* Megatrends

E-government

E-business

Customisation

Access

Cost
* Characteristics of a new approach
Closer Improved
cooperation connectivity Innovation

Simplicity Clarity Creativity

Communic Online
ations platforms
* The new platform
First Generation Second Generation
3G

Decline Globalisation Growth

Driver

Institutions Agencies Catalysts

Orientation

Promotion Facilitation Selection

Style

Industries Sectors Niches

Focus

Incentives Information Solutions

Offer

Multinationals Transnationals MicroMultinationals

Targets
* Push factors

Costs Low taxes

Flexible labour
markets

Ease of
establishment /
Location Infrastructu
operation and logistics re and skills

Incentives
and grants
Factor ‘X’
* Drivers for growth
Cheap Industry Financial resources
in emerging
asset prices restructuring economies

Energy and Resilience of

Rapid expansion
environmental international
of new activities related industries companies

Micro
multinationals
*

No hiding place
everyone is in transition now
*

So what does this mean for you?

* The harsh reality

Fewer projects

More choice

Strong competitors

Only the flexible survive

* Further & Faster

If you depend on past success you’ll die

If everything feels under control you’re not really

trying

If you wait for consensus it may never happen

If you can’t measure your performance you’re not

performing
* The rationale

New supply
New jobs chains

More
New skills
capital

Innovation
* ... also

Competitiv Knowledg
eness e

Internatio Sense of
nalisation purpose

Feeling of
* The characteristics of 3G
Transform Investment
ation
Catalysts selection

Competitive Focus on
value solutions not
Joined-up
propositions opportunities action

Customisa Real-time
tion delivery
* The Law of Attraction

‘Companies on the move and people

on the move are always attracted to
places on the move’
Evlic Sekov
*

Speed and quality of service are

everything
* Hard and soft factors

Hard factors get you on the short list

Soft factors often win you the project

* What is DOSS?

• DOSS is an on-line platform which makes it easier

and less costly for investors to establish businesses

• Investors may be national or international

• The wider context: physical one stop shops are

already established, a digital platform is a natural
extension
* What is DOSS?

Informational Interactive Transactional

Investors can download

●
●
Allow investors,
●
●
Providing online
●
●
application forms and
information regarding
submit them where where appropriate
licences and permits etc. appropriate to pay fees online
* Why DOSS?

Single
window Reach

Speed Cost
Transpare
Efficiency
* Why DOSS?

Facilitation Promotion

Aftercare
* Why DOSS?

EAC National

Regional
* DOSS Structure (national)
Investors

DOSS

Stakeholders
* DOSS Structure (Regional)
Regional Platform

DOSS DOSS DOSS DOSS

Stakeholders Stakeholders Stakeholders Stakeholders

* Issues

Regulatory

Technical

Operational

Financial

Integration

Interoperability
* Next steps

E-audit

Support for a pilot project

Production of a project template

Identification of donor
* E-govt: Best-practice examples

“Estonia trains 36 countries in e-Government”

  Other examples:

South
Korea Brazil
New
Zealand Belgium
*

Market Scoping
International
www.marketscoping.com