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Attitudes: Queenie Rose U. Javien
Attitudes: Queenie Rose U. Javien
• Learning
• Emotions
• Motivation
MAIN COMPONENTS OF ATTITUDES
• Cognitive
• Affective
• Behavioral
COGNITIVE COMPONENT
• Attitude refers to the opinion or belief segment
of an attitude.
AFFECTIVE COMPONENT
• Attitude refers too the emotional or feeling
segment.
BEHAVIORAL COMPONENT
• Attitude refers to the intention to behave in a
certain way toward someone or something.
DIFFERENCES IN PERSONAL
DISPOSITION
• Some have attitudes that are positively affective,
while some have negatively affective attitudes
Positive Affectivity
• Refers to personal characteristic of employees
that inclines them to be predisposed to be
satisfied at work.
• Optimistic
• Upbeat
• Cheerful
• Courteous
Negative Affectivity
• Refers to personal characteristic of an employees
that inclines them to be predisposed to be
dissatisfied at work.
• Pessimistic
• Downbeat
• Irritable
• Abrasive
HOW ATTITUDES ARE FORMED
• Attitudes are formed through learning.
TWO METHODS THAT MOSTLY
INFLUENCE ATTITUDE FORMATION
• Direct Experience
• Indirect Experience
MOST IMPORTANT ATTITUDES IN THE
WORKPLACE
• Job satisfaction
• Job involvement
• Organizational commitment
EFFECTS OF EMPLOYEE ATTITUDES
• Positive job attitudes
• Psychological withdrawal
• Physical withdrawal
• Aggression
MAKING POSITIVE ATTITUDES WORK
FOR THE ORGANIZATION
• Easy to achieve its objectives