Oracle Siebel 8.

0
Enhanced Features

Zero-downtime Siebel
Upgrade

Using GoldenGate’s technology which enables parallel active-active

Siebel environments that allow for phased migrations and user
switchover with reliable fall-back, resulting in zero downtime.
 Oracle Siebel 8.0
Enhanced Features
Increased Flexibility

•Siebel Workflow Tasks (Task Based UI) – New Feature

• Guides the end user through the execution of a series of tasks using a wizard like UI,
reducing navigational complexity, automatically executing decision logic, presenting data
and descriptive information when and where needed, and enforcing standards and
regulatory requirements

•Siebel Business Rules Engine – New Feature

•Oracle Siebel 8.0 is integrated with a third-party tool, Haley Authority, which provides
natural language business rules to automate decisions declaratively rather than
implementing those decisions programmatically, as with a script.
 Oracle Siebel 8.0
Enhanced Features
Improved Enterprise Usability

•UI Client Enhancements - Enhanced

• Siebel 8.0 provides businesses with a new look-and-feel that is available across Siebel
product lines. Some of these features are : Simpler Visual Style, New Action Pane to access
frequent actions & information, New Utility Links & Menus etc.

•Siebel Data Quality - Enhanced

• New features include Data Matching, Data Management and Universal Data Quality
Integration Framework

•Siebel Audit Trail - Enhanced

• Introduced Enterprise wide Audit Trail, and Read Audit Trail

•Siebel Search & Query – Enhanced

• Faster performance, more intuitive search interface, advanced search capabilities, search
extended to integrated applications through pre-built connectors, Case & Accent insensitive
query
 Oracle Siebel 8.0
Enhanced Features
Improved Enterprise Usability (continued… )
• Customer Order Management - Enhanced
• Exposes the flexible component functionality of application engines as Web Services. (e.g., Catalog
Services, Configurator Services, Shopping Cart Services, Asset Based Ordering Services)

• Siebel Sales - Enhanced

• Enhancements to Forecasting, Territory Management, Portfolio Management Process

• Partner Lifecycle Management - Enhanced

• New features are focused around automation of tracking of Partner’s Agreements & Entitlements.

• Siebel Marketing - Enhanced

• Enhancements to Marketing Server, MRM, Siebel Loyalty

• Siebel Universal Customer Master - Enhanced

• Features include Privacy Mgmt, Hierarchy Mgmt, new Web Services

• Siebel Mobile Solutions - Enhanced

• Enhanced features included in Siebel Handheld, Siebel Remote, & Siebel Wireless platforms.
 Oracle Siebel 8.0
Enhanced Features
Improved Reliability & Security

• Multi-lingual Upgrades - Enhanced

• Faster and easier to upgrade multilingual deployments by automating a number of steps that required
manual execution in previous versions.

• Siebel Test Express - New

• Provides robust test automation tools, supported integration access to the Siebel Repository to streamline
script creation, increased test coverage, and reduced script maintenance.

• Application Deployment Framework – Enhanced

• New functionalities are built upon ADM to include new utilities such as Export Tools,
Packager Tool, Deployment server, Integration APIs

• Siebel Diagnostic Console – New

• A robust, centralized console through which Siebel Administrator can closely monitor the
health of the Siebel Applications deployment, automate its management & operation, and
quickly identify and correct the causes of performance or availability issues.
 Oracle Siebel 8.0
Enhanced Features
Improved Reliability & Security (continued…)

• Siebel Configuration Manager - New

• Ensures consistent configuration across multiple servers and environments

• Server Memory Management - Enhanced

• Reduction in the number of CPU calls & reduction in CPU consumption

• Database Connection Pooling - Enhanced

• Reduce the number of database connections by 20-40% while achieving equivalent or better
performance than prior Siebel 7 releases.