Management Information Systems

1.1
 Information and Decision Support Systems

Management Information System (MIS)

• MIS gives managers an insight into the regular operations of the enterprise

• Help managers control, organize and plan more efficiently and effectively

• An MIS provides with the right information to the right person in the right
fashion at the right time

• MIS provides information in the form of reports

• TPS is an input to an MIS

1.2
 MIS and Other Sub-systems

Relationship between TPS and MIS

3
1.3
 Information and Decision Support Systems

MIS Reporting

• Scheduled reports

• Key-indicator reports

• Exception reports

• Ad hoc (demand) reports

• Drill-down reports

1.4
 Information and Decision Support Systems

Scheduled report

• Creates periodic reports , as per a schedule.

• Help managers to make routine business decisions
• Weekly summary report listing the total payroll costs to
monitor and control labor and job costs.
• Scheduled reports help managers control customer
credit, performance of sales reps etc

1.5
 Information and Decision Support Systems

1.6
 Information and Decision Support Systems

Key Indicator report

• Summarizes the previous day’s critical activities and typically

available at the beginning of each day.
• Report summarizing inventory levels, production
activity, sales volume
• These report help managers take quick, corrective
action on significant aspects of business

1.7
 Information and Decision Support Systems

1.8
 Information and Decision Support Systems

Demand report
• Gives certain information at a manager’s request.
• Produced on demand.

• Report summarizing inventory levels, production

activity, sales volume
• These report help managers take quick, corrective
action on significant aspects of business
• Can be used by suppliers and customers
• Fedex uses web based demand report allowing its
customers to track packages from their source to final
destination

1.9
1.10
 Information and Decision Support Systems

Exception report
• Automatically produced when a situation is unusual or requires
management action.

• Manager sets a search parameter to view the list of

inventory items with fewer than 5 days of sales on hand
• Help monitor aspects important to an organization's
success or arrest problem areas
• Help guide proper actions based on the report
• Therefore the search parameter/ trigger points should
be critically set

1.11
1.12
 Information and Decision Support Systems

Drill down report

• Provide detailed data
about a situation.

1.13